Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Note 7 Exchange and Trade-in credit

So, I've gotten a call from local Telus store (authorized dealer) that loaner device (S7Edge) is available although they have very limited units. While I decided to stick with Note 7 and wait for the replacement, my wife wanted to move on and get the...

Can't send telusplanet.net email from iphone

I can receive my telusplanet.net emails, but not send them. Error msg: The connection to the server "smtp.telus.net" on port 1025 timed out.How do I fix this? I've followed instructions for setting up email on iPhone...It worked fine for years, up un...

Cyndi by Just Moved In
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Resolved! iPhone 6 talk service only ?

I'm selling my old iPhone 6 to a coworker. She just wants to put it on a cell plan and block the data for her daughter to just use data on wifi. Is Telus ok with hooking a iPhone up to just a talk plan ? Any help appreciated. Thanks !

Janye by Just Moved In
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DTEK50 Cellular Signal

Just recently received my DTEK50 and finding the cell signal is terrible...most of the time very low signal or no signal. Anyone else experiencing this?

tpmac by Just Moved In
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iPhone 7 - Buy?

So, what does the community think of the upcoming iPhone release? Anyone interested? Personally, if the Plus model has a markedly better camera, i might be willing to part with my hard earned $.

Galaxy S7 Edge

I've recently purchased a new S7 Edge on Telus Mobility.I think it's haunted lol ... The google voice search popped up on its own with a search result of a rather explicit word.Now I've noticed in my call logs there are calls to people I do not know ...

Ron3 by Just Moved In
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Samsung S7 edge FM radio

Hi there, recently I saw a post regarding the S7 edge FM radio function enabled by the U.S carrier software update.Will Telus S7 edge do the same in the next update? Thanks!

BeReal by Organizer
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Resolved! MMS delivery failure messages?

I have a first-gen MOTO G with the 'Data Block CDMA' add-on enabled in my service plan, as well as Data Services disabled on the phone itself (i.e: I DO NOT want any data charges on my phone).My question is: If a friend sends me an MMS picture text, ...

Galaxy Note 7 Recall

I am curious on if Telus plans to honor the Samsung recall on the Note 7 and offer up replacement devices pending Samsung's investigation?

RichP by Advocate
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