Resolved! Validating identity
Telus wants me to go in and validate my identity before they ship my phone but I only have drivers license, health card and credit card as ID. Will this work?
Latest topics
S10+ December 2021 security update?
Hello,While the world and the US already got the S10+ december 2021 security update, i have see nothing from telus about this security update or the next Android 12 (who cover the S10+) too.The S10+ us not in the list posted by the telus community ma...
Phoned in and asked to speak to a manager
I’m just wondering if it’s typical to wait on hold for close to an hour after requesting to speak to a manager? Am I in a never ending soft rock black hole or is someone going to eventually answer?
Android 12
When will Android 12 be released for the galaxy z flip 3 5g? Thank you kindly!
Galaxy Watch4 classic 46mm in silver (stainless steel)
It seems this model is only available in the USA. I would like to know that if I buy it in the USA, that the LTE will connect with the Telus network...
Resolved! Exercising BRING-IT-BACK option after transferring number to a new provider
I just changed providers and transferred out my phone number (a week before the end of my 2 year Telus contract).I am now looking to exercise my Bring-it-back option and return my Telus phone to avoid paying the balance on it.The Telus in-store staff...
Resolved! Iphone
Recently purchased an iPhone from apple so it’s unlocked with no carrier. I currently have a plan with Telus on my old iPhone (not on a contract anymore) as the old phone was paid off awhile ago. Am I able to just transfer my SIM card over to the new...
Resolved! Will my device work on Telus?
Greetings, I purchased a wireless camera that supports 4G LTE: WCDMA: B2/B4/B5LTE FDD: B2/B4/B12Will this work on Telus? Does Telus have a support page that describes their network? Thanks,Shane.
ORDER
I ordered the galaxy Z flip 3, 3 days ago but still did not get any email with info. Is Telus having any delay on the online orders?
Resolved! Email or live chat with a real person account management
We are in Belize and have already suspended (vacation) our phone numbers. We need to speak with a Telus Rep but we just keep getting the bot or a call back option on the chat, which we cannot use while in belize. We need to make some phone calls and ...
