Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! New Phone Bill

Anyone ever got a bring it back contract and had to pay alot of tax? My bring it back contract for my old phone ended on january and returned it. I got a new phone (s22) with a bring it back contract. I, of course have to pay a one time connection fe...

dibanez by Neighbour
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Esim Google Pixel 3xl

Hey! I bought pixel 3xl blocked on telus, and i unlocked it but not turn it on esim. What to do? maybe there is a way to unbind or activate esim through telus?

IvanS by Neighbour
  • 2238 Views
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Confused.

So, I ordered an iPhone 13 mini online that is black with 256 GB with bring-it-back. Last Friday (02/04/2021), went to one of the TELUS stores since they needed to verify my IDs. Everything went well on that part and the sales representative told me ...

Resolved! Bring-It-Back Program

I am thinking of leaving Telus as the service is not good where I live, and its causing issues. I am currently on the Bring-It-Back program, I cannot find anywhere on the Telus website that if I leave Telus all together, if I would receive that money...

Pixel 6 Pro Backorder

Anyone been waiting for a backordered Pixel 6 Pro right now? I've hit the 6 week mark and haven't heard a peep from Telus during this whole period. Wondering if I should expect another 6 weeks of waiting.

Bring Back options

I have been informed that my 'bring back' due date is Feb 10th. However Samsung is supposed to be announcing the S22 range of phones of Feb 9th. I'd love to upgrade to one of the new flagship phones. What are my options? P.S. Why does the time-zone o...

Rob49152 by Neighbour
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Resolved! Android 12 for S20 FE

When will Android 12 b released for the S20 FE from Telus?

JDN by Neighbour
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  • 2 replies
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Resolved! Delivery of iPhone 13 Pro Max

Hi, Ordered an iPhone 13 Pro Max on the 6th of January and have had no notice of shipping or of back order status.Just feeling like I am in Limbo. Ben

Resolved! Validating identity

Telus wants me to go in and validate my identity before they ship my phone but I only have drivers license, health card and credit card as ID. Will this work?

S10+ December 2021 security update?

Hello,While the world and the US already got the S10+ december 2021 security update, i have see nothing from telus about this security update or the next Android 12 (who cover the S10+) too.The S10+ us not in the list posted by the telus community ma...