Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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IPAD Pro 12.9 ( 5th gen )

Just ordered the IPAD pro 12.9 about two weeks ago, at the time the website advised it was in stock and with limited quantities and delivered within 3-4 weeks. Has anyone else ordered one? and if so how fast did it arrive?. My order has been processe...

mwh1924 by Just Moved In
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Peace of mind connect plus and adding an iPad

How do I add an iPad Pro wifi +LTE for data sharing on the connect plus plan. I tried looking for it through online account. Looks like there is no way to do this online and avoiding the 45 connection charge.Thanks.

Haussie by Organizer
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Track+ location is shifting

Greetings, My Telus Track+ location has been shifting and jumping. Two addresses in the last few minutes have been: 2813 Leigh Road, Victoria5612 Donavon Avenue, BurnabyThe Track+ is here on my desk. Why is the location jumping all over the place? Th...

Shane by Leader
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Resolved! pairing two identicle 1st gen iphone SE's

I have one phone as main and one as backup. I can pair my bluetooth headphones with no problem, but can not pair to each other.Mals iphone and Als iphone.I have both apple ID's [ email addresses] in their opposite contacts and both use the same acces...

malcx by Organizer
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~ Enable VoLTE OnePlus 6T?

I recently purchased a factory sealed OnePlus 6T and popped in my SIM. I get only 4G data and H(+) during calls. So I decided to enable VoLTE via my devices settings. No dice.After scouring the web for information, I came across two methods to get th...

Resolved! Peace of Mind Plan… throttling, what Telus doesn’t mention.

This is my second summer using the Peace of Mind Plan on my iPhone. I use a second device (iPad) to access the internet when we travel for road maps, businesses such as fuel and rest stops, even to play podcasts or music while on the road. We boost o...

Where's my order?

I ordered iPhone 12 online and I check the status everyday. Few days ago I received an email saying that I should provide 2 valid IDs at the store and I did. The next day, the status of my order moved to step 3. I didn't know what's the step 2.Now, t...

itsmweeee by Just Moved In
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Resolved! Need help to transfer photos/to new cell phone

HI I have a new Telus packard bell flip phone. I am not sure how to transfer my Photos and music off of my samsung cell phone so I can transfer this stuff to my new cell phone. The reason I am trying this is because on the homepage of my new cell pho...