Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Phone order being sent to wrong address

I ordered a iPhone 12 XS max and now it’s being sent to the wrong address. Called *611 and they can’t change the delivery address for my phone. I need help with this ASAP

brian902 by Neighbour
  • 6 replies
  • 0 kudos

Resolved! Check check to add a smart watch to my existing plan?

Curious if Telus requires another credit check to add a smartwatch to my plan or if the initial check when I opened my account is sufficient. I would prefer to limit the number of inquiries on my credit report.

AMG78 by Just Moved In
  • 2 replies
  • 0 kudos

Motorola 5G razr

Greetings, Telus has the 2019 razr. Motorola has come out with another razr that apparently has fixed the problems in the first version. However, it is an unlocked device. Does this mean it will not be coming to Telus? Shane.

Shane by Leader
  • 3 replies
  • 0 kudos

Resolved! Unlocking Android phones?

We have a Google Pixel 2 XL (March 2018) and Pixel 3 (April 2019) that we own (off contract or paid out) that were using Telus SIMs.Just received new Pixel 5 phones and switched the SIMs into the new phones, and now I want to sell the old ones.I have...

Resolved! Sim card

How do I get a puk number

Melissa69 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Battery issue with Pixel

Good day, I have a Google Pixel mobile phone. I've had it for about a year and a half. As of this week it doesn't want to charge more than ~14% and it doesn't want to hold a charge for very long. It also gets hot really quick when charging. I went to...

Barclay by Just Moved In
  • 2 replies
  • 0 kudos

telus chinese voice department

I just got a phonecall from telus (8665582273). I picked it up and it said it was from telus chinese voice department, followed by some chinese message (I dont speak chinese). What is this about? If it's scam, why was it from telus number??

Resolved! Ipad Pro 12.9 Delays September+

Hello, Has anyone else ordered and iPad pro in September and not heard anything about it yet? I understand there has been issues all year with having stock due to covid, but I haven't been able to get a real answer from anyone. I ordered over the pho...

mercury67 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Text

Does a text number show on Telus billing

Glenn4u by Just Moved In
  • 1 replies
  • 0 kudos