Mobility Devices
Forum discussion about TELUS Mobility devices and equipment.
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Resolved! Huawei P20 Pro Android 9 Update

I am confused as to why Telus' site shows in the specs of the Huawei P20 Pro that the current OS is Android 9, but yet it's not available yet. Also, onn the Neighborhood Software Update Schedule, back in Dec 14 we were suppose to get the update. Any ...

Will this dual-sim international Note8 work on Telus network?

I'm supposed to get a Samsung Note8 international dual sim phone very soon and I dont know if it will work on the Telus network. It comes with this information about the frequencies: HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100;LTE band 1(2100), 2(1900)...

ClaytonH by Just Moved In
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Wifi extender on Telus blocked????

I have a wifi extender in my garage on the Telus network. Gives me full bars signal on my IPhone and worked great for 2 months since I installed it. Now all of a sudden it still shows I’m connected and full bars but I cannot get any signal on my iPho...

Futurdo by Just Moved In
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Note 9 tech issue

Hi, I just activated my note 9 and transferred everything from my old phone. I noticed that when I am texting someone for the first time or two on this phone it takes about 30 seconds to a minute to send out but after that its pretty much instant, is...

fb88 by Just Moved In
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Overpriced devices

How is Telus allowed to get away with having unrealistic 'buy without a plan prices'? You can a galaxy s8 off amazon.ca for ~$600/650 but they have it listen as 950. Talk about a massive rip off.Absolutely brutal Telus.

Trouble Purchasing Tablet on TELUS Online Store

I got an offer for the $0 6th generation iPad. I’m trying to add it to my cart online and it won’t work. It keeps saying add a new person to this account, but when I do nothing happens. Do I have to go into a store to claim the offer?

Software update p20 pro

Koodo has released a date and update to emui 9 for Huawei and honor devices. But no word on Telus? Just curious as Koodo is a sub brand, why they would receive but Telus customers would not. Or maybe I am missing something. Has anybody received the u...

Resolved! Recent Update Schedule?

Having trouble locating the update schedule here in the Telus forums, I'm redirected to what seems to be an older schedule. I have a Galaxy Note 9 with Telus and was curious to see if Pie is on it's way, or if Telus will drag it out, as per usual.