I ordered a new cell phone last weekend and it was sent out for delivery this week. It was "delivered" yesterday (June 7), however it was sent to the wrong address and was given to someone via "verbal signature". I'm not sure how someone can sign for...
I just got my monthly phone bill from telus and it's $217. That's just for mobile service, home internet is another $110. That's over $300 for one month of data. The bill says I went $50 over on phone data usage. That's impossible. The past 2 months ...
I would like to know whether I can buy eSim for Samsung galaxy s22 phone . Telus website confirm that S series released in 2021 and newer release support. However nearest store confirm that eSim is not working for any Samsung s series.Thankyou
Telus charges 10 dollars for every 100mb'sthats 10 times more expensive than shaw's 10 dollars for 1gbUnacceptable!
Hello Telus Neighborhood,I had some questions concerning upgrading my phone on an existing family plan, as the title suggests. Below is a summary of my situation.I currently have a Galaxy S8 phone (first purchased the year of initial release) while o...
My wife got a call supposedly from Telus where the agent told her Telus was making changes that required "a new cable for her phone" and that someone could come to our house to do the repair. It was hard to understand the agent who had a very strong ...
TELUS used to offer great services; I’ve been their customer for more than 10 years. I have few lines with them.However, today I lived the disappointment of my life; in an attempt to make them adjust a discrepancy in the bill -not a big deal, obvious...
Just got a TCL 20 5G a few weeks ago. The security update says February 2022 and haven't heard anything about the Android update, either. Any ideas what's going on or when to expect the updates, if ever?
I received my monthly bill this morning as usual, but it says I owe nothing on it. I'm confused and wondering if anyone else has ever experienced this before? It tells me my amount due for the month but then says "you owe" and it's blank. Help?
One of my phones is on the pre-paid service. Can you please have the option to receice text notifications, for when a user gets close to either the end of their service period, or the end of a data add-on?
