Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Téléphone reception

Thé bars on the phone keep changing all the time. Most times it remains around 1 and maybe 2 bars. Exceptionally 4 bars appear but doesn’t stay for long. It suddenly drops to 2. I live in the countryside (rural area) so I have a land line. The cellph...

Coco14 by Just Moved In
  • 1 replies
  • 0 kudos

Calls dropping

I have iPhone 12. The past few months my calls have been dropping more and more. I’ve contacted apple. They ran diagnostics etc. I’ve updated to most recent ios. Telus replaced the SIM card and it continues to happen. I’ve noticed the other day. Anyt...

Kmac66 by Just Moved In
  • 5 replies
  • 0 kudos

Resolved! New device

I just upgraded my device online. How long does it take for the device to arrive at my door?

Samuel01 by Just Moved In
  • 2 replies
  • 0 kudos

How to show caller ID to only selected people (iphone)

I use my personal phone for work calls and for this reason have my "Show my caller ID" turned off in my iPhone settings. There are a few people I would like to have my caller ID display for. Doing an internet search, it seems that there are some pref...

Gina2 by Just Moved In
  • 0 replies
  • 0 kudos

Cant get a device with current plan

Hi All,I just recently joined Telus after porting my Koodo# to another company and got a better offer here. I didn't get a device at the time because my current device is fairly new (Pixel 5). Wanted to see what prices were like for the S21 because I...

Resolved! Lock and Load. Or Unlocked?

Looking to replace my old C3 since "that other company" will be completely shutting down their 2G GSM network at the end of the year. Looking around at various stores, providers, online sellers, etc. for a cheap replacement (don't need/want a Smart p...