Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

VoLTE & Wi-Fi Calling

With Telus coverage/speeds being so inconsistent and poor throughout NB, it would be great to access features such as VoLTE / Wi-Fi Calling.Is there anything that can be done to access these features on a phone that supports it, but Telus restricts?I...

jstoner22 by Just Moved In
  • 0 replies
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Resolved! Volte for pixel 6

Pixel 6 cannot turn on volte and use wifi calling on Telus post paid

Any parameters to change when switching from Koodo to Telus?

I switched from Koodo to Telus using the same phone (Samsung Galaxy Core LTE). The signal is harder to catch, I have a lots of trouble getting a line or sending/receiving a SMS. Is there any special procedure that I should do beside inserting the new...

Sylvain2 by Just Moved In
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iPhone 13 Pro Max: Delay in Shipping

I placed an order through the web store on October 2, 2021 for an iPhone 13 Pro Max. I had checked the "Order Status" page and it was in step 3 stating that it was shipped, but didn't receive an email with tracking information. I tried contacting age...

Resolved! LTE

How does LTE setting on phone affect battery performance as I heard it drains the battery quicker on an iPhone

Galaxy Note 10+ can't send MMS messages

I just switched from Rogers to Telus 2 days ago. Initially, everything was working fine, including my MMS group chats. About halfway through yesterday, I noticed that my MMS messages were failing to send. I can still use RCS "Chat" messages, but when...

jediking by Just Moved In
  • 2 replies
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Phone number being auto-blocked by phone

For the past week, my mother's phone number is being auto blocked by my phone (Samsung Galaxy S21 Plus). It's a new phone. I have had it for a couple of weeks but this problem has only started happening the past few days. Her number is not in the blo...

floflo by Friendly Neighbour
  • 8 replies
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Samsung S21U 5G connection issues

We recently had 5G enabled in our city and while my phone (S21 Ultra on latest update) will sometimes connect to 5G, it will only stay connected briefly and while not moving (ie not while driving around). I can confirm there is sufficient 5G signal a...

Lexcyn84 by Neighbour
  • 1 replies
  • 0 kudos