Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Can I use tablet SIM in the phone?

I understand that Telus SIM for a tablet plan (such as Peace of Mind 5GB plan) is data only, but I am wondering if I can use this SIM with old unlocked phone as opposed to a tablet? I want to use it to create a WiFi hotspot and for browsing, not for ...

Mishuta by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Preorder S21 Ultra/order change

I preordered the S21 ultra 128GB phone. I would like to change my order to 256GB or 512GB, but I do not know how to go about that. I didn't know that the S21 doesn't have a micro SD port.

AdamNat by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Iphone 12 Pro

I ordered an Iphone 12 Pro 128GB Pacific Blue on January 6th, and was told it would take about 4-6 weeks to ship. On the Telus web store it shows shipping is now between 2-3 weeks. Using the order status website I still see between 4-6 weeks. Will my...

CodyW by Just Moved In
  • 1 replies
  • 0 kudos

S10 Android 11

So when is telus going to release Android 11 and UI 3.0 for the S10 series? Why don't you unlock the bootloader and let me do what I want with my device?

Mueller by Neighbour
  • 6 replies
  • 0 kudos

Resolved! How to set up MMS messaging for the Easyfone flip phone

I cannot send or receive mms messaged on my new Easyfone flip phone. It looks as though I need to set up a network account and I have input the following which is not working. Below are the only options I have for setting up a network: Username: Telu...

Resolved! Risk of Phone getting blacklisted?

Hi, i recently bought a phone off of eBay. It is a brand new, sealed , never opened IPhone from Russia. I have confirmed that it has never been activated, and everything looks clear from an IMEI check i did. If the seller does try to do a blacklist f...

Jparhar by Friendly Neighbour
  • 12 replies
  • 0 kudos

how can I retrieve a lost voicemail that was saved

I had a voicemail from my late mother saved to my phone. I always diligently resaved it every week or so to be sure I didn't lose it. I went into voicemail today and it, along with two other messages, are gone. Help!

EliNaz by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy Note 20 Ultra N9860

Hi, Will the Samsung Galaxy Note 20 Ultra N9860 work with all Telus mobility frequencies including 5g as this is not a Canadian model.Thks

Adriano by Just Moved In
  • 1 replies
  • 1 kudos

Android Tablet/Stereo

Hello, I was informed that my device (Joying stereo), which runs android 8.1 is 'not supported' by telus' network. I am wondering why it works flawlessly on bell. As I understand it telus' LTE/HSPA bands are all compatible with this device, the devic...

gnrbc by Just Moved In
  • 0 replies
  • 0 kudos