Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Pixel 7 Pro March 2023 Android Update

Does anyone know the day Telus will post the 05Mar2023 Android update? Google says it was released on March 5th. It apparently has fix for screen flicker and resolves difficulty unlocking phone.

ebaylow by Organizer
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Telus stole my old device and refused to credit me.

I have a major issue, and I'm not getting any help.I recently pre-ordered a Galaxy S23 Ultra 512GB under the EPP on February 4th, 2023. Received the device on February 8th, 2023 and activated my new line. I was told by an agent over the phone that I ...

Samsung S21

Hello, I've had my phone for almost 2 years now. After recent update my phone won't recognize the nano sim card, nor the one that was originally in the phone or a new one I tried. I did pay for extra protection. However Telus won't even look at it. T...

S-walsh by Neighbour
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move samsung smart watch to another phone number

hi,I have several handsets under a small business account. One of the phones also has a Samsung smartwatch tied to it so that when a text message is sent to the phone, the smartwatch also gets the message. My question is ... can the same smartwatch b...

paulk by Neighbour
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Resolved! Travelling in Mexico - need some info/help

I'm in Mexico. Somehow my on-line banking is locked and says to call 1-800-796-2555 for help with your account.Tried calling this number but I get a message saying outgoing calls to out of country must start with + then country code - what is the cou...

Bring it Back phone assessed at zero

Hi everyone, I mailed back my perfect condition phone via UPS in a bubble-mailer, via UPS, then they sent me email stating the assessed value was $0. zilch. meanwhile, I did have to pay in full, the remaining balance from the program ( about 500 $)I ...

Resolved! Samsung OneUI 5.1

Hi. Why is Telus not updating S22 Ultra with OneUI 5.1 on the Feb. 14 target date?

Telus blocks internet access via hotspot tablet sim

I need to use my tablet sim (data only plan) as a hotspot in my car - i cannot stop everytime to give passengers access to the hotspot on my Telus phone. With the tablet sim, my car has a permanent internet connection for remote access of functions, ...

TT459 by Neighbour
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