Mobility Devices
Forum discussion about TELUS Mobility devices and equipment.
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Trouble Purchasing Tablet on TELUS Online Store

I got an offer for the $0 6th generation iPad. I’m trying to add it to my cart online and it won’t work. It keeps saying add a new person to this account, but when I do nothing happens. Do I have to go into a store to claim the offer?

Software update p20 pro

Koodo has released a date and update to emui 9 for Huawei and honor devices. But no word on Telus? Just curious as Koodo is a sub brand, why they would receive but Telus customers would not. Or maybe I am missing something. Has anybody received the u...

Resolved! Recent Update Schedule?

Having trouble locating the update schedule here in the Telus forums, I'm redirected to what seems to be an older schedule. I have a Galaxy Note 9 with Telus and was curious to see if Pie is on it's way, or if Telus will drag it out, as per usual.

Apple Music Disappearing- Software/Hardware Issue.

Alright, so here are my issues. Brace yourselves for a novel. I’ve hadnothing but problems with this phone since I purchased it and neither Telus norApple will do anything about it as they keep saying it is just a “bad update”.So apparently I’ve been...

bmarci by Neighbour
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Using ZTE MF275R as a modem with external router

Hi I'm totally new to this type of forum. Hope someone can help me.Have a ZTE MF275 smart hub and service is very good compared to my previous ISPs. However I am thinking of installing an external router (something like a Linksys 3200) and installing...

DenisB by Just Moved In
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Is the Razer phone work with Telus network?

Hi,I want to buy the Razer phoneBut I am not sure is this phone work with Telus network, e.g( like the call , Lte.....)The phone bandsGSM: Quad-band GSM UMTS: B1/2/3/4/5/8LTE: B1/2/3/4/5/7/8/12/17/19/20/25/26/28/29/30/66TDD LTE: B38/39/40/41 TD-SCDMA...

Resolved! Can’t find “manage device” in my account!

I follow this link to unlock my cellphone,, but I can’t find “manage device” after I log in to “my TELUS”. I can see my cellphone’s model. Anybody can help me to find it? Thanks!

Resolved! Iphone 6 unlocking need help

I need help in unlocking my iphone. It was a gift from my aunt and I cant seem to persuade her to login to her account and unlock it. (distant relative)Can anyone help me? I dont have a telus account as I am from another country. Thanks!

xiegfred by Neighbour
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Resolved! is switching from new iphone x to xs possible?

i just got the iphone x 8 days ago and i got an email that theres $400 off the iphone xs!!!!! thats the phone i wanted but it wasnt on sale so i went with the x. is there any way i could switch without paying this current device balance? shouldnt i s...

kslater by Neighbour
  • 4 replies
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LinkHub HH41NH Wireless Home Phone

I'm from Ontario and I did sign for Telus wireless home phone. I did receive Link Hub HH41NH box by Purolator and I inserted SIM card and I was ready to go. Everything was working okay until I noticed that every 3rd-4th incoming call when I pick up t...

palma by Just Moved In
  • 0 replies
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