I have switched my TELUS SIM card to an older "unlocked" Samsung S8 and it is now asking for a PUK (Personal Unlocking Key). I have been on hold with TELUS phone support for over and hour and to know if this PUK can be obtained online or do I have to...
Just wondering if its normal to send a new customer agreement in French only. I understand Canada is a "Bilingual " Country. I did NOT receive an English copy of the new agreement and have struggled to contact someone who can provide this for me.
I am looking at participating in this program but what am I paying for upfront?What am I paying for through my monthly payments? If I am paying 20 dollars extra a month does this go toward the phone?and what is my end cost? iPhone 14 Pro MaxDue today...
Are second or third generation Iphone SE's compatible with Telus' prepaid network?
My contract is almost up and I need to “bring back” my devices for upgrade. I want to do it online and avoid the $50 connection fee. How does it work? I pick out the new device and order it. Do I return the old one right away or wait till the new one...
I'm a long haul driver and as the title says, my phone won't receive calls from US numbers while in the US unless the number is in my Contact list. The software on the phone is up to date (iOs 15.7) What setting on my phone is screwing this up and ho...
Hi does Telus keep records of internet/search history for user cellphones? I want to check on my child.
Ordered an iPhone 14 Pro Max two weeks ago. Still not shipped, no tracking number, very infrequent "last updated" on my order number. For a 1,500$ phone, I'd have expected it to be shipped in 3 days or less. What's going on Telus? Says it'd ship in 1...
I recently switched over to a prepaid annual plan - phone only. When I log into my telus phone app - it does not show that I have any plan. How can I track my usage?
To Telus Management: I wish I could send you an email but, let this suffice to say how much I deeply appreciate the stance Telus has taken on violence against women today by withdrawing funding for men's hockey from Hockey In Canada. I also would lik...
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