Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Google pixel 7

But the Telus price on the Google Pixel 7 (128 GB) is $936, while the price on the Google web site is $799. It appears to me that if I use the Bring-it-back program to purchase a Pixel 7 (128 GB) rather than paying the full price to Google, I lose $1...

thomas12 by Friendly Neighbour
  • 1175 Views
  • 0 replies
  • 0 kudos

Price of Google Pixel 7 on Bring-it-back program.

On the Telus web site is the statement:"Save big on the flashiest phones with Bring‑It‑BackTM.Get that brand‑new phone feeling and save like you’ve never saved before. No catch - simply return your device at the end of your plan to enjoy low monthly ...

thomas12 by Friendly Neighbour
  • 2615 Views
  • 4 replies
  • 0 kudos

Resolved! MyTelus order page quirk

When looking at the MyTELUS order page for a phone I ordered, there is a weird glitch. I ordered this phone on the 29th of Oct, and when I look on the order page every so often, I've noticed the "Order Placed" date matches today's date...

jrspazzlian_0-1667317070492.png jrspazzlian_1-1667317129889.png

Communicating with Telus

Does anyone know any email to contact Telus? I ordered a phone with them on September 7, 2022. No one ever shipped it, and then subsequently I got a bill for $200. I have tried calling their numbers numerous times. I honestly cannot wait on hold anym...

Dtsss11 by Neighbour
  • 1496 Views
  • 1 replies
  • 0 kudos

will eSim expire if I don't activate it?

I wanted to purchase an eSIM from the Telus website to keep at home until the day I buy my new phone. I don't want to wait a week for it to come in the mail when I actually need it. My question is, If I keep it at home for too long will it expire mon...

Pku by Neighbour
  • 1594 Views
  • 1 replies
  • 0 kudos

Phone orders

Is anyone else still waiting for their iphone? Cause i am and still have yet to receive any email updates about shipping or anything.

JaBlake by Neighbour
  • 7009 Views
  • 12 replies
  • 0 kudos

Text says u got a refund

I got a text today stating After a Billing mistake, Telus Communications sent you a refund. Then it’s a link I haven’t clicked it as I don’t want too just wondering if this is real, the number is +1 (888) 614-5566

Jayden by Neighbour
  • 1378 Views
  • 1 replies
  • 0 kudos

PUK Personal Unlocking Key required for Older phone

I have switched my TELUS SIM card to an older "unlocked" Samsung S8 and it is now asking for a PUK (Personal Unlocking Key). I have been on hold with TELUS phone support for over and hour and to know if this PUK can be obtained online or do I have to...