Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! MMS

I am currently subscribed to unlimited text including MMS but it's not working on my cellphone.I phoned Telus and I was told that I need to have a data plan. I don't think I need to have a data plan to be able to use MMS if it is included in my subsc...

Ema by Just Moved In
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  • 1 replies
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Telus Web Store/iPad Pro 12.9 4th Generation

Hi, I ordered my iPad Pro 4th gen on April 13. When I check the status it says I should receive within 5-7 business days. I have emailed the web store and the automatic response says they'll get back to me within 3-4 business days, well, I email them...

Resolved! Is this phone compatible with Telus network?

HiHi I wish to buy a new phone to work with my Pay and Talk account.Can you tell me if t will be compatible?Ulefone Armor X 5 is the brand Specs from description4G Network Bands:2G: GSM: B2/3/5/8 (1900/1800/850/900)3G: WCDMA: B1/2/4/5/8 (2100/1900/17...

gbm97 by Friendly Neighbour
  • 2572 Views
  • 3 replies
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No shipping confirmation

I ordered an iPhone 11 pro over a week ago and haven't gotten any shipping information. I called yesterday and was told it was awaiting pick up at the warehouse. I called today because the lady I spoke with said I should have confirmation by end of d...

Dionna by Just Moved In
  • 2464 Views
  • 2 replies
  • 0 kudos

TELUS online order

I placed an order online on May 1, and it said that I should receive within 5-7 business days but I ain’t got nothing other than a confirmation email. Card got charged immediately. All I got from TELUS since then was a text message saying that my bil...

YungPaco by Just Moved In
  • 994 Views
  • 1 replies
  • 0 kudos

Resolved! Activation

I hooked up a new sim card with a new plan with Telus I did it online I start the phone number it all says success but for some reason my phone number is not working and I'm getting no service at all I cannot reach through Telus or online so this is ...

Diamond by Just Moved In
  • 1165 Views
  • 2 replies
  • 0 kudos

Resolved! Price Dropped on phone after order placed.

I ordered a Samsung S10e online last Thursday, today I look & there s a $310 promo on the phone (Cheaper than what I paid) & I haven't even received my phone yet. Does anyone know, if I contact Telus is they will extend the promo to me?

CrashFix by Neighbour
  • 2589 Views
  • 4 replies
  • 0 kudos