Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Private Number 2

My boyfriend has his number blocked to show no caller ID when calling someone however every once in awhile when he calls me it'll shows up as "Private Number 2" I'm just curious as to why that happens sometimes

Rundmc by Neighbour
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Wifi disconnects while on Facetime Audio

i've had an iphone 12 pro max since they released....from time to time while i am on a facetime audio call wifi will disconnect intermittently and it disrupts call does anyone else have this issue it is currently the best way to keep in contact with ...

Bring it back extension

I’m supposed to be bringing my phone back soon but was unable to secure a phone before my date of returning. Am I going to get charged for keeping my phone an extra couple of days? I’m trying to call but I’ve been on hold for almost 2 hours….

Resolved! Order Processing

I ordered an iPhone 13 two weeks ago in the mobile store. It has still not shipped and no indication the order has moved past the initial stage. No update since December 4th in order status page. I’m a business account so waited on hold for over two ...

Resolved! Black Friday Deal iPhone 13

I ordered a black iPhone 13 on November 29. In the email I received it said it would ship in 5-7 business days. It has surpassed that now and I still have not received an update. When I track the order it just says processed and hasn’t been updated s...

Stee90 by Neighbour
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  • 5 replies
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Resolved! PAYMENT ON CELL, PAYMENT NOT BEENING ACCEPT PAY AS YOU GO

good morning, I have a very frustrated concerns and question about two pay as you go payments on cells, that is every mouth I make payments with my bank card for payment on the two cells phone, now when I make any payment by credit or banking on my c...

Resolved! Black Friday Rip Off

My business account has five mobile numbers on it. Two of them are currently with newer devices and so still have some time in their two year contracts to go. Three were using older Samsung phones and were now on a month to month basis. The phones we...

CMCPost by Neighbour
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  • 1 replies
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Mobility

I have an Alcatel phone that I pay $10/mth for & I was notified I had run out of minutes. I want to top it up so it works but I tried online without success. Please help. Thanks.

blut1 by Neighbour
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  • 1 replies
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