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Shadowfire's avatar
Shadowfire
Neighbour
3 years ago

sending picture

for some reason I cannot send pictures via text I used to be able to but for some reason it stopped I followed everything here https://www.telus.com/en/support/article/3-steps-to-fix-your-picture-video-message-issues and that is all set correctly I am not sure whats going on I have reset my phone tried everything I could find on the net I even called support and well to be honest it was just a waste if time for me , I am using a ulefone power 18 T

2 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    Is MMS enabled on your phone? Does you phone plan allow MMS? if you can't send text but not pictures I would be looking at this.

  • What device are you using and did you purchase it from Telus? Have you tried a different texting app?