Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Android 12 for S20 FE

When will Android 12 b released for the S20 FE from Telus?

JDN by Just Moved In
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Resolved! I need help from telus directly, and its almost impossible

So ive been in a battle between telus and freedom for about a year now, i had my number transferred form freedom to telus, with no issues in the beginning. but all of a sudden i got people calling me all the trying to call "my" number and when i pick...

ConorO by Friendly Neighbour
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  • 2 replies
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Resolved! Delivery of iPhone 13 Pro Max

Hi, Ordered an iPhone 13 Pro Max on the 6th of January and have had no notice of shipping or of back order status.Just feeling like I am in Limbo. Ben

Resolved! Validating identity

Telus wants me to go in and validate my identity before they ship my phone but I only have drivers license, health card and credit card as ID. Will this work?

S10+ December 2021 security update?

Hello,While the world and the US already got the S10+ december 2021 security update, i have see nothing from telus about this security update or the next Android 12 (who cover the S10+) too.The S10+ us not in the list posted by the telus community ma...

Patrick_C by Just Moved In
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  • 1 replies
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Phoned in and asked to speak to a manager

I’m just wondering if it’s typical to wait on hold for close to an hour after requesting to speak to a manager? Am I in a never ending soft rock black hole or is someone going to eventually answer?

YetiBling by Just Moved In
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  • 1 replies
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Android 12

When will Android 12 be released for the galaxy z flip 3 5g? Thank you kindly!

Resolved! Iphone

Recently purchased an iPhone from apple so it’s unlocked with no carrier. I currently have a plan with Telus on my old iPhone (not on a contract anymore) as the old phone was paid off awhile ago. Am I able to just transfer my SIM card over to the new...