Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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IMEI Lock Issue

Hi There, Im wondering if someone can help give me answers- I recently (2 months ago) switched to Telus from Rogers. I bought a new phone from Telus at one of their physical locations. Fast forward to last week- my service cuts out unexpectedly. Upon...

Account canceled

Hello.I was just wondering if my account is canceled, is all I have to do is pay the outstanding balance to get my service restored? Or do I have to get a whole new SIM card or service provider? I would like to stay with Telus ideally. Thank you!

Do I have to Transfer my old sim to a new tablet?

I just ordered a Galaxy Tab A7 Lite last week. I ordered it for my boyfriend, who is camp and will be mainly using it in WiFi only, as there will be no cell service where he is. Will it effect my bill if I don't activate the SIM card for the tablet, ...

Lashand by Neighbour
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Free watch?

Anyone here was offered free galaxy watch when you get a s22 series phone? I was told it was free, no need for any subscription but only to find out there is a monthly payment of $10 for the watch. Did anyone get same offer?

iT1284 by Neighbour
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Track+ to be discontinued

Greetings, I just received a text message from Telus saying that my Track+ will stop working on July 23. Does anyone know of an alternative GPS tracker? Thanks,Shane.

Shane by Leader
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  • 1 replies
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resumption of service for doctor

just paid overdue account number and need access asap to deal with my patients.phone number please reactivate my phone Urgent Dr. Richard J. Lewis; dermatologist,Kamloops, B.C.

Lost watch

New contract from just before xmas and lost my watch and cant find it...what can i do not to pay 400$ canselation fees

Tamm by Neighbour
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  • 2 replies
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New to 5G

Good morningnew to the world of 5 g and I’m just wondering living in a city like Ottawa, where nothing moves fast (See what I did there ?) what kind of speeds would be considered normal