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Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Out of stock

How long does it take for a phone to ship if it’s out of stock?

do by • Neighbour
  • 1181 Views
  • 1 replies
  • 0 kudos

Text Messages

Sometimes people do not receive text messages from me.I am also unable to receive text message security codes. For example, if I log into the Canada CRA website, it will send a text to confirm my account. Any help?

Resolved! Telus.me authentic?

Is this legit? Telusmobility.me site to get refund? Text as below. I have **** the full link.TELUS Message:We are unable to refund $41.10 to your original payment method due to an overcharged on your last August and September mobile bills.Visit telmo...

Fragger by • Neighbour
  • 4433 Views
  • 2 replies
  • 0 kudos

contract renewal - can I BYOD?

Even though it doesn't seem to matter much to Telus in terms of offers/discounts, I'm a long time Telus Mobility client, where in the past when my cell contract is up for renewal, I just pick the new device either in store or online but I am consider...

sammysjeep by • Helpful Neighbour
  • 2208 Views
  • 2 replies
  • 0 kudos

Prepaid plans

Hello. I am traveling back to Canada in a month to visit family. I'm just wanting a prepaid plan for about 5 weeks only, but I cant find cancellation policies anywhere and don't wanna get stuck with paying alot of money when I leave to go back home. ...

No service for a month. Telus says the problem is me.

I'm at a complete loss here.Since travelling to Vancouver and back to Toronto a month ago my service has gone down the gutter. In fact, it's as though it gets worse every day. Dropped calls, calls that don't connect, vmails received with no missed ca...

Lundon by • Friendly Neighbour
  • 2336 Views
  • 1 replies
  • 0 kudos

Bring It Back Online

I’ve registered my device to “bring it back” via online and I’m not sure what to do next. Will I get an email with the next steps soon? My plan ends in 7 days and I’m not sure what to do. Will they ship the new device I chose after my plan ends?

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