Help
Mobility Devices
Forum discussion about TELUS Mobility devices and equipment.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Ask a question

Resolved! OnePlus 6T compatibility

I'm looking for buy the OnePlus 6t because this is a high end quality phone and he is already better than the iPhone X in performances at the moment and I would like to know if you will do partnership with OnePlus for let the OnePlus 6/6T compatible ...

Michael92 by • Just Moved In
  • 4743 Views
  • 4 replies
  • 0 kudos

Resolved! Telus used Loomis to deliver, and they have lost our phone.

We had order 2 Iphone 8's the week of Black Friday. Loomis only wound up delivering one of the phones, but they have informed us that they have not been able to find the 2nd one. We have been going back and forth with Telus customer service about wha...

Bean99 by • Just Moved In
  • 1952 Views
  • 2 replies
  • 0 kudos

Resolved! Huawei P20

Any idea when the android 9.0 pie update is coming for the P20

Tob2520 by • Just Moved In
  • 1851 Views
  • 1 replies
  • 0 kudos

Resolved! Huawei Mate 20 Pro #GlueGate Issue

Hi Everyone, I'm currently awaiting my Huawei Mate 20 Pro from Telus. I've heard a number of reports of a green hue when the screen is set to a complete black picture. There is also reports of the screen flickering. This seems to be an issue with scr...

Zee by • Connector
  • 10037 Views
  • 7 replies
  • 0 kudos

Ordred wrong coloured phone

So I upgraded and ordered some phones on the black friday sale which was Sunday. I ordered one gold and one charcoal grey, after speaking to my kids they both wanted charcoal grey, I phoned back 30 minutes later and was told I could not change the co...

rupert507 by • Just Moved In
  • 2015 Views
  • 4 replies
  • 0 kudos

Android OS upgrades

Hi All,I have been a Telus user for quite awile and have been very happy with my cell service and plan. In July of 2012 I renewed to a 3 year plan and got a new phone, the LG-P935 with Android version 2.3.5. I love the phone and I am wondering is the...

mrlee by • Just Moved In
  • 1641 Views
  • 2 replies
  • 0 kudos

Online Phone Order

I've tried calling and emailing the online webstore, but as of today still haven't heard an update on my purchase I made for a new device online. Last Wednesday I ordered the Samsung s9 Plus. I got the approval and processing emails and have even bee...

The Huawei Mate 20 Pro on backorder. How long is the wait.

I ordered the Huawei Mate 20 Pro on Nov 23rd online. Seems like there is a larger back order on this phone and it's not limited to Telus. On the Rogers forum they have a way to track their position line. I would really like to get this phone before C...

Zee by • Connector
  • 4528 Views
  • 9 replies
  • 0 kudos
Friendliest neighbours
View all
Copyright © 2021 Khoros, LLC
To help us improve this website, we'd love to hear your feedback.
SupportSupport
Find a store Find a store
Contact usContact us
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind a store User TermsService Terms Order Status
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
TELUS Logo©2021 TELUS