I just ordered a new phone and paid through Telus etc. Now I’m left a note on my door that I need to collect it at the post office with ID (previously it just needed a signature) and owe an additional $37!?!
I honestly should have gone in store but with my job and EPP I thought it was going to be better but this additional fee irritates me. Like I paid over a grand and I’m expected to pay $30 in shipping now too!?
I would take it up with the Post Office. I have never experienced an additional fee for pickup of parcels at the post office, though I have received scam emails saying I had a package I had to pay for. Just seems strange.
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