I recently upgraded my 12yr old 3g mobile phone with a new 5g/4g Samsung A13. I also upgraded my wife's 3g phone as well to the Samsung A13. We swapped the SIMS from the old phone to the new phone, after trimming them to fit the Nano SIM slot. The ph...
I keep getting the Login Failed message; Error Code: LGN-301, when using My Telus app to log in. My phone has factory installed My Telus app, so after few updates I still haven't been able to access my account. It's older phone ... has Android 7 OS. ...
Is the New Galaxy Watch 5 LTE (esim only) will be supported by Telus? No physical SIM card on this watch. Thanks!
Has Telus ever offered more options for tablets? Im wondering why the only selection is from Apple, nothing good from Samsung? I would buy one so dam fast if you guys did. Apple is a joke and lessens the life of their products to make money, or at le...
I was looking at my Telus bills and for the past 5 months I've been billed by a third party company called Boku for $16.99. When I called TELUS they said yes third party billing can happen and yet I have NO record of them having permission to bill me...
Not only do the calls go straight to voicemail, there is no record of the missed call on the device. It only happens in one direction (can call the other way) and from one specific phone. Anyone have a clue how to fix this? Is it a routing issue in t...
My plan ends in 6 months. Is it possible to return my bring it back device and switch providers to without an extra fee? How does it work?
How can I order or upgrade a new device without a new plan or SIM?
Hi, Can I upgrade a new device on my account using a different atm card? For example I still have two devices ongoing installment and one is fully paid so I have 3 sim cards on line and I want to upgrade or replace the fully paid one but I need to us...
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