TELUS Neighbourhood

Problem with texting in the USA

Tablets

Has Telus ever offered more options for tablets? Im wondering why the only selection is from Apple, nothing good from Samsung? I would buy one so dam fast if you guys did. Apple is a joke and lessens the life of their products to make money, or at le...

Third party event billing

I was looking at my Telus bills and for the past 5 months I've been billed by a third party company called Boku for $16.99. When I called TELUS they said yes third party billing can happen and yet I have NO record of them having permission to bill me...

One android phone on our plan cannot receive calls from one ios phone on our plan

Not only do the calls go straight to voicemail, there is no record of the missed call on the device. It only happens in one direction (can call the other way) and from one specific phone. Anyone have a clue how to fix this? Is it a routing issue in t...

Changing provider

My plan ends in 6 months. Is it possible to return my bring it back device and switch providers to without an extra fee? How does it work?

Order new device without new plan

How can I order or upgrade a new device without a new plan or SIM?

Adding a new device with the use of different bank account

Hi, Can I upgrade a new device on my account using a different atm card? For example I still have two devices ongoing installment and one is fully paid so I have 3 sim cards on line and I want to upgrade or replace the fully paid one but I need to us...