Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Battery issue with Pixel

Good day, I have a Google Pixel mobile phone. I've had it for about a year and a half. As of this week it doesn't want to charge more than ~14% and it doesn't want to hold a charge for very long. It also gets hot really quick when charging. I went to...

Barclay by Just Moved In
  • 2 replies
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telus chinese voice department

I just got a phonecall from telus (8665582273). I picked it up and it said it was from telus chinese voice department, followed by some chinese message (I dont speak chinese). What is this about? If it's scam, why was it from telus number??

Resolved! Ipad Pro 12.9 Delays September+

Hello, Has anyone else ordered and iPad pro in September and not heard anything about it yet? I understand there has been issues all year with having stock due to covid, but I haven't been able to get a real answer from anyone. I ordered over the pho...

mercury67 by Just Moved In
  • 1 replies
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Resolved! Text

Does a text number show on Telus billing

Glenn4u by Just Moved In
  • 1 replies
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Resolved! Tethering

My wife was alarmed to learn she had incurred 3 Gigs of data the first time she tethered to her laptop. If I understand correctly, she was told this was a result of programs running in background on her laptop. Will this happen every time she tethers...

Resolved! Spam blitz

The last few days I have been blitzed with a new (to me) spam process. A call will come in from 904682640684 or 23522367987 and when answered immediately leave a message. Clicking/selecting that message brings up a prompt that the call "may" incur lo...

62063e by Organizer
  • 8 replies
  • 1 kudos

Dual Sim/Esim

Do any of the Samsung S20 or Note 20 devices offered through TELUS have dual sim/esim capability?

bharris by Just Moved In
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Resolved! texting via internet computer

My home is in an area that has no cell service. Is there anyway I can send and receive text messages via internet computer using my mobility number?

Resolved! APN address for CAT-M1 network

We soon to have modems spread in Canada, with the intention of using Telus as the cellular internet provider.We know about your G4 network APN,, but we do not know your IOT, specifically CAT-M1, APN.We will require that for our modems to...

kobyfr by Just Moved In
  • 1 replies
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