Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Samsung needs servicing

Hi, My daughter's Samsung phone needs servicing. It shows that it's overheating but it isn't. It won't start up. During this period where all stores are closed, how do we get these devices fixed? Can we send it someplace?

DenisL by Just Moved In
  • 1 replies
  • 0 kudos

Are online orders of new devices being delivered?

I recently ordered a Google Pixel 4 from the website, the order was placed and I received the confirmation via email with the new contract, billing breakdown, etc. The order took place on March 21st and it said the delivery would take 5-7 business da...

Increasing data plan

Hi! Sorry if this was the wrong forum. But I have a question. I currently have a hub and a data plan of 250 Gb which I want to increase to 500 GBs. Do I need to wait till April 5 ( the last day before it resets) to change my plan? I tried changing on...

Resolved! No Service

My **bleep**s broke I think it's my sim card when trying to select a network automatically i'm getting "Your sim card is not allowed on this network" and when searching for networks i see nothing been like this for 3 days. HTC One m7Android version 5...

haastl by Just Moved In
  • 1 replies
  • 0 kudos

iPad Pro 4th Gen

Just wondering if there has been confirmation that Telus will carry either size iPad Pro 4th generation? If so, when?

tro604 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Adding a connected device... question

Just changed to peace of mind I need to go in to a telus store aNd get a sim card for my tablet ?? Curious on the process.ThanksJim

Jim24 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Spam calls/robocalls

Is there a call blocker app that can stop the calls from Morocco, Belize etc? Been getting upwards of 30 calls a day.

TRH by Just Moved In
  • 11 replies
  • 2 kudos