Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Phone number being auto-blocked by phone

For the past week, my mother's phone number is being auto blocked by my phone (Samsung Galaxy S21 Plus). It's a new phone. I have had it for a couple of weeks but this problem has only started happening the past few days. Her number is not in the blo...

floflo by Friendly Neighbour
  • 5531 Views
  • 8 replies
  • 1 kudos

Samsung S21U 5G connection issues

We recently had 5G enabled in our city and while my phone (S21 Ultra on latest update) will sometimes connect to 5G, it will only stay connected briefly and while not moving (ie not while driving around). I can confirm there is sufficient 5G signal a...

Lexcyn84 by Neighbour
  • 2404 Views
  • 1 replies
  • 0 kudos

Téléphone reception

Thé bars on the phone keep changing all the time. Most times it remains around 1 and maybe 2 bars. Exceptionally 4 bars appear but doesn’t stay for long. It suddenly drops to 2. I live in the countryside (rural area) so I have a land line. The cellph...

Coco14 by Neighbour
  • 2054 Views
  • 1 replies
  • 0 kudos

Calls dropping

I have iPhone 12. The past few months my calls have been dropping more and more. I’ve contacted apple. They ran diagnostics etc. I’ve updated to most recent ios. Telus replaced the SIM card and it continues to happen. I’ve noticed the other day. Anyt...

Kmac66 by Neighbour
  • 7760 Views
  • 5 replies
  • 0 kudos

Resolved! New device

I just upgraded my device online. How long does it take for the device to arrive at my door?

Samuel01 by Neighbour
  • 3229 Views
  • 2 replies
  • 0 kudos

How to show caller ID to only selected people (iphone)

I use my personal phone for work calls and for this reason have my "Show my caller ID" turned off in my iPhone settings. There are a few people I would like to have my caller ID display for. Doing an internet search, it seems that there are some pref...

Gina2 by Neighbour
  • 1914 Views
  • 0 replies
  • 0 kudos