Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Resolved! Stolen phone

Hello. Someone stole my phone and I still have 20 months to pay on my contract....What are my options?

Error 1B1

I suddenly can’t reach a number in Comox, BC. Message I get is “client not available at this time. 1B1

animyr by Just Moved In
  • 1 replies
  • 0 kudos

New prepaid phone.

My old prepaid phone died. I bought a new phone LG K20 for my prepaid plan. The new phone takes a different SIM card so I cannot just change cards. Unfortunately the sales man could not get the new SIM card number changed on my Telus account. I have ...

tedcastle by Just Moved In
  • 3 replies
  • 0 kudos

Pixel 4 xl

Hello. Random question. I was just wondering why I can see on Google that Telus has the 4 xl, but the website only has up to the 3 xl? Does that mean that they are just out of stock? If so, if anyone knows when more would come in? Thanks in advance.

Galapegus by Just Moved In
  • 2 replies
  • 0 kudos

Impressively slow internet connection

Can someone at TELUS please explain to me why:a) my “high speed” internet is so slow that I can barely FaceTime, stream videos without having to wait for buffering or load websites quickly (e.g it took me 3 minutes to get to this screen just due to w...


I placed an order online for a phone on March 27 and a plan as a new customer and TELUS charged my card for the price of what I chose but it hasn't gone through yet, I'm just wondering how long it will take we send all proof of adress not responding ...

Zena by Just Moved In
  • 1 replies
  • 0 kudos

Telus hub

Hello..I have a telus hub to bring internet to our home. Can I create a telus email account with this?

hubby1 by Just Moved In
  • 1 replies
  • 0 kudos

Call Control

I want Call Control for my mobile. I have on landline.Get this done please. Thanks

Jiffypop by Just Moved In
  • 6 replies
  • 0 kudos