loyalty

[md2sen]

where do you find a contact information on loyalty program to out what they are willing to offer a 25year+ customer

[xray]

I called this number back in 2019 but I don't know if it still works.

1-855-297-6021

[NFtoBC]

Generally one contacts sales, and asks for loyalty. Expect at best to be offered the same as a new customer. 

[polecat · Accepted solution]

@md2sen @xray  I used 310 8324 and kept asking for loyalty politely asked several times. I did get a small reduction and i signed a new 2 year contract with some grandfathered services whitch i kept at old prices. 52 year customer and my internet and tv and phone needs are moderate. Polecat

[xray]

The number I used went directly to L&R, I wasn't transferred.