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loyalty

md2sen
Just Moved In

where do you find a contact information on loyalty program to out what they are willing to offer a 25year+ customer

1 ACCEPTED SOLUTION

polecat
All-Star

@md2sen @xray  I used 310 8324 and kept asking for loyalty politely asked several times. I did get a small reduction and i signed a new 2 year contract with some grandfathered services whitch i kept at old prices. 52 year customer and my internet and tv and phone needs are moderate. Polecat

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4 REPLIES 4

xray
Hero

I called this number back in 2019 but I don't know if it still works.

1-855-297-6021

NFtoBC
Community Power User
Community Power User

Generally one contacts sales, and asks for loyalty. Expect at best to be offered the same as a new customer. 

NFtoBC
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polecat
All-Star

@md2sen @xray  I used 310 8324 and kept asking for loyalty politely asked several times. I did get a small reduction and i signed a new 2 year contract with some grandfathered services whitch i kept at old prices. 52 year customer and my internet and tv and phone needs are moderate. Polecat

The number I used went directly to L&R, I wasn't transferred.