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IS Telus offering a 40% loyalty discount?
I just received a phone call from someone claiming to be a Telus representative. They thanked me for being a loyal customer who always paid his bill on time. As a reward for being a loyal Telus customer I was to receive a 40% discount for 2 years. They further asked if I was Telus Mobility customer as well. When I said no, they asked which company I had a Cell phone with. I told them and they said that Telus had an agreement with that company and they could offer me a 20% discount on my cell phone bill. At this point, I became suspicious. They passed me on to their supervisor who needed to confirm the transaction. When he asked for my birthdate, I said you do not need to know that and hung up. I do believe it was a scam but it sounded so legit.
That does not sound legitimate and you did the right thing. Unfortunately there are many of these scams, and by all means do check in with us here to verify the authenticity of any calls you may receive!
Yes, discounts may be offered to certain customers if you ask but I doubt TELUS would cold call people to offer them.
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- I have just fallen for this. Last night. On what appeared to be a legitimate call from Telus with a TELUS banner displayed.
Having spent the last hour+ trying to allay OR confirm my suspicions due to many emails from them today, I came across this note. I will call Telus offices tomorrow to check, but I must comment on the winding road approach it took to be able to confirm OR deny that there were any current scams even happening.
Maybe it's just me, so thanks for the vent 😞 Definitely a scam. I've been with Telus for 23 years and have never been offered anything for my long-term loyalty. I'm gone when this contract is up!
TELUS_SupportOfficial Support Team
We're sorry to hear that you're feeling this way. We value all of our long-term customers and strive to provide the best service possible. If you'd like, we can review your account to see if there are any loyalty offers or benefits that you may not be aware of. Please send us a private message, and we’ll be happy to assist you further.
certain address do have discount (25-40%) if you have 2+ telus services. You can always call telus yourself to check.
Yes, discounts may be offered to certain customers if you ask but I doubt TELUS would cold call people to offer them.
- A-B
Community Manager
That does not sound legitimate and you did the right thing. Unfortunately there are many of these scams, and by all means do check in with us here to verify the authenticity of any calls you may receive!
- Nighthawk
Community Power User
That 100% sounds like a scam.
