Likely a Scam and fell for it.

I have ordered a new phone & plan online.  The order has not been processed & I want to cancel it.  Can I do this online or do I have to speak to someone at Telus?

there was a telus rep that called.  had all the info and made me a smoking deal for a new phone.  but once we got to the Telus will call to confirm he told me to lie and say I did it myself.  Once he said that I new it was a scam.  I didn't give him any details but did log into telus and he knew where to send me.

He said his name was Sam . 

he called me from 2 different numbers and there was alot of back ground noise that sounded like a call centre.

I want to play Bee Keeper with these people.

can I have someone reach out and help me cancel the order that is attached to my account.