FaceTime with a Iphone
Hello, I have a iPhone 14 and was wondering if it matters what kind of plan I have if I wanted to FaceTime someone in America while living in Canada. Will there be extra charges even if I’m using wifi?
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Telus PicoCell
I have a Telus PICO cell which was installed by a Telus TFR MTL tech a few years back. Recently the PICO cell keeps losing signal (phones show full bars to 1 bar). I tried calling in but the reps had no idea what a PICO cell is. Can a Telus agent who...
PlayStation Portal won’t connect to Telus Mobile Hotspot from iPhone
Hi, I bought the new PlayStation portal and it works great on home wifi but does not work at all on my mobile hotspot from my iPhone. Is there any fix for that?
Not Receiving Authorization Texts'
I've just recently gotten the iphone 14 pro along with a new phone number, and since switching I'm not receiving any authorization texts anymore. I keep trying but they don't come through, I end up having to ask for a call instead in order to receive...
transfer physical sim to e sim from older iPhone
I have just received a new iphone 15 and am trting to set up the sim. I am upgrading from an iphone 7 that is only running ios15, so I am unable to do a quick transfer. Do I need to get a QR code for e sim activation? Obviously, the physical sim does...
Disconnected
My phone was just disconnected and I have been waiting for my case reference # to be resolved and no one has gotten back to me. I don’t have another phone to call back on. How can I speak to someone?
Resolved! (Telus comm.web Edmonton Alberta) Suspicious charge on account -$156.00
I got a charge from "Telus Comm.web Edmonton ,AB" twice back in July and Feb of 2020 for $156.00.. Does anyone know what this is?
Resolved! Misinformed by Telus EPP agent
I called in and spoke to a Telus agent on December 24th and inquired about returning my device, for one with more storage as it ended up being a better deal because I was within the 15 day trial period, the agent assured me I had until January 4th be...
MS Mail 11 As of January 1 2024 all my posts vapourized in folders
I signed on to my Telus mail account on desktop and except for Inbox/sent other folders had no mail entries as of today.I had on my phone changed Archive to Discarded now set back
