Ordering online
I can't get threw to any agents to ask them why they canceled my order, so I want to cancel my order & get my money back since I won't be receiving my phone....
Mobility Devices
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Latest topics
Resolved! New scam
I received a phonecall from someone claiming to be from Telus offering a new promotion for a brand new phone free of charge. This number had caller ID of "Alberta" (my home province) and the number was a local cell phone number in my area. I went alo...
What IP range(s) are assigned to Telus mobile devices
We use Conditional Access rules but periodic IP address reassignments on the mobile devices cause the devices to be blocked. What IP range(s) are assigned to Telus mobile devices?
packages
can you combine two phones into one plan? We have two plans on one account.. (each phone) but rarely come close to using all our data.
Resolved! Phone number change
I changed my phone number but want to change it back is it possible in any way
Resolved! Trying to find a SIM for a NOKIA
HI!I was hoping to find a SIM that would work on my Nokia E65I tried one of the normal SIMS but the NOKIA doesn't detect them. I have tried several SIMS on several Nokia's.Is there perhaps a special SIM that works on Nokia that Telus can provide me?T...
Resolved! Unlimited one number
Hi, I just added this feature to my plan, but for some reason, all I got was a blank page where I was supposed to link a number and now I have no idea where to find and edit this feature in My Telus.I have used this feature in the past. Any help woul...
Resolved! How to Remove Apple ID from iPhone without Password
I bought a new iPhone and create a new Apple ID, now I want to sell the old one and need to sign out of the previous Apple account. But, I don't remember the password. ? Does someone know?
Billing
I have security though you guys and I brought my own phone yet I’m not saving on my monthly cellular bill… why ???
Resolved! Scam?
I got an email saying that telus wants to give me a refund by interac e-transfer. Is this some kind of scam?
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