I called in and spoke to a Telus agent on December 24th and inquired about returning my device, for one with more storage as it ended up being a better deal because I was within the 15 day trial period, the agent assured me I had until January 4th be...
I signed on to my Telus mail account on desktop and except for Inbox/sent other folders had no mail entries as of today.I had on my phone changed Archive to Discarded now set back
I’m confused to say the least. About a week ago my mother got a call from “Telus” offering a deal on the newest iPhone and newest Samsung. They were offering them for 50 dollars a month with no additional fee’s. I could overhear the conversation my m...
I got an iPhone 15 Pro on a Bring-It-Back plan just before Christmas. On Boxing Day the monthly price for the Bring-It-Back plan was lowered, so I applied for the Price Match Guarantee. It was declined with no reason given. I submitted the form two m...
Twice this month I received e-mail from Telus saying that I owe past due amount.Today it said that I will be disconnected soon and that I lied when I said I had made a payment!I checked with my bank and my Telus account on-line and both show I am pai...
I live in a rural area with no cellular coverage. I have been using wifi- calling for well over a year now. Over the last 2 weeks wifi calling has been going off and on even when my phone shows no service and no network connection. For the last 2 day...
Had a disconnection and reconnection charge on a LivingWell Companion for no reason. I’ve tried calling but the automated answering message is ridiculous and the wait times are atrocious. I’ve reached out on X but other than the quick automated respo...
I am getting many spam notifications per day, asking me to click here for further information. They shows as coming from "movfinb.com" and are via Chrome notifications. However, I do not get them on my PC or laptop. There are many messages a day sayi...
I did an online trade in I’m already starting to worry about my device that I shipped because the status has not changed since Dec 1 on my account.I checked the Canada Post tracking number multiple times to confirm if my device was actually received,...
