TELUS Neighbourhood

Invoice viewing

I own a personal/business account where six friends are on my plan. They are supposed to receive an email or text each month with the portion owed by their cell number so they know how much to pay. Any idea how to set that up?

blocking

I am still getting calls with blocked numbers going to voice mail I find thisd annoying can telus fix or upo date systerm one a caller blocked from Bell home lines it says caller is not excepting calls from you thanks

Bring It Back

I'm so annoyed at this program. I returned my phone 7 months ago and am now just getting charged $300. It's a very misleading program. Now I'm worried as I joined it again. Anyone else had issues?

price match on new device

i ordered a new samsung s24 ultra 512gb and before i even received the device telus lowered the price. how can i get the price match.

Ineptitude

I find it quite amazing how you stand behind a wall of non-communication (by this I mean you don’t mean to facilitate interaction). I have been a client of Koodo ( you know, your low-grade offering) for over a decade as a mobile client. Over the cour...

Trade ins

I was given a quote for the phone I sent in the email said it would take 14 days to get me my payment that was back on February 1st 2024 it's now February 28th with no credit and I've sent 5 emails but have yet to get a response any ideas?

Do you have to trade your phone in to get a new one from Telus?

Billing

So, I have a Telus mobility debt in collections. My main concern is that my ex had lost the original phone on the bring it back plan o had her on. Then she got a new phone and signed some papers ect..but now that phone and her bill has become my debt...

Services

About a week ago people have been trying to call/text me and was not able to get through. I am however able to call and text people just not receive. Not sure what's going on.

24 months monthly plans

Can I get the 24 monthly payment for new phone when I get a phone in my local Telus store.