Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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I received my monthly bill this morning as usual, but it says I owe nothing on it. I'm confused and wondering if anyone else has ever experienced this before? It tells me my amount due for the month but then says "you owe" and it's blank. Help?

c-ramsay by Just Moved In
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Pre-paid notifications

One of my phones is on the pre-paid service. Can you please have the option to receice text notifications, for when a user gets close to either the end of their service period, or the end of a data add-on?

airwolf85 by Just Moved In
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Rural Smarthub

Why do we have to purchase/pay the Smarthub (ZTE) equipment? Unlike wireline internet, the equipment can be rented. Is there any reason behind that?

Robert9 by Organizer
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Resolved! Where is the S10, S10 Plus and S10e One UI 4.1 update?

Where is the S10, S10 Plus and S10e One UI 4.1 update?Samsung released the update in March 2022, the USA received it in April 2022. TELUS has not even published the timeline in their update schedule.Please advise.Thanks

ziom by Organizer
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Resolved! Can basic cell phones with no internet be hacked?

I recently received two text message from short code numbers. When I tried to open them they either installed or tried to install something into my phone. Can hackers get into a phone like mine this way? Thanks!

LizBeth by Just Moved In
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Samsung Galaxy S21 Ultra Update & Updates in General

Now, I know that even when updates are released by phone manufacturers it has to go through a process at Telus before they will send it to our devices. I know that even when Telus says an update will come out on a certain day it doesn't mean you'll g...

Blaqq by Organizer
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Resolved! Samsung galaxy s9 64gb

Hi i have a Samsung galaxy s9 64gb i got from telus 2 years ago working fine but in the last few months I have been charged for call forwarding to Fort Saint John bc , my call forwarding is off and I have tried by calling *73 but still I am being cha...

kelson by Just Moved In
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Resolved! My Order hasn't been processed yet

I ordered a new iPhone 13 Pro Max on friday march 18 and i got an email saying i needed to confirm information about my order and to call the webstore so i called and didn't get an answer i emailed and no answer. I paid the $200 upfront and it said i...

CKohlman by Just Moved In
  • 1 replies
  • 0 kudos