Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

UPS Lost phone

UPS lost my phone 5 months ago and I am still paying for the lost phone each month. UPS has proof the driver delivered to a completely wrong address. The driver went back to get the phone and the person at the address said they dont have it. Every ti...

Amesgogo by Neighbour
  • 2505 Views
  • 4 replies
  • 0 kudos

Resolved! msg.telus.com

Hi I used to send emails to my [email protected] on my android phone but recently I stopped receiving them. I am wondering if its an account that can get full and I somehow have to delete the content? Or does anyone have a suggestion on what ...

mjw by Neighbour
  • 7736 Views
  • 8 replies
  • 0 kudos

being charged for texts i never sent

Have an iPhone and my billing came out with $100 in international texts I never made, 2 of them were made while on a plane with phone in airplane mode. there are no texts on my phone for these 2 US numbers and so far telus has been no help. I see the...

Davyseal by Friendly Neighbour
  • 1435 Views
  • 2 replies
  • 0 kudos

4G only works with WiFi

Over the past few days my telus service has stopped working fully when not connected to WiFI. I can still call and SMS although some people complain of failed deliveries with text messages. What I noticed is that Google maps and Wave have no or limit...

penguin by Neighbour
  • 1676 Views
  • 2 replies
  • 0 kudos

How to safely buy used iphone

HiI'm looking for a used iphone. I heard a horrible story where a lady in Edmonton bought a used iphone from an individual. Everything checked out at the time but before she could activate it the seller reported it stolen. Would I need to activate th...

Frznrth by Organizer
  • 1807 Views
  • 2 replies
  • 0 kudos

The telus website wont sell me a phone.

I have a phone through the epp program (Canada Post) and am trying to buy a phone but the website wont allow me to.1 hour wait time to talk to a human with godawfull elevator music blaring in my ear or 45 min wait for online chat. Does telus really e...

Very unhappy new cusfomer!

I am a very unhappy new customer who is frustrated because my IPHONE 14 Max pro 256 in gold that I paid for is missing. I wanted to cut off my services with freedom mobile but until now I am paying for another billing cycle because Telus and UPS cann...