Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Changed my phone number, still sends text as my old number

I changed my phone number on March 10, and it's still sending txt as my old phone number. When someone sends me a txt on my new number, I do receive them.When I call someone, it shows my new number and when someone calls me on my new number, it works...

craigler by Neighbour
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Resolved! icloud

Does any one know if I cloud should be off if I got I phone 13 its a 124 gig storage thanks

HOTROD2024 by Helpful Neighbour
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  • 2 replies
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Invoice viewing

I own a personal/business account where six friends are on my plan. They are supposed to receive an email or text each month with the portion owed by their cell number so they know how much to pay. Any idea how to set that up?

blocking

I am still getting calls with blocked numbers going to voice mail I find thisd annoying can telus fix or upo date systerm one a caller blocked from Bell home lines it says caller is not excepting calls from you thanks

HOTROD2024 by Helpful Neighbour
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Bring It Back

I'm so annoyed at this program. I returned my phone 7 months ago and am now just getting charged $300. It's a very misleading program. Now I'm worried as I joined it again. Anyone else had issues?

Leahdi by Neighbour
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price match on new device

i ordered a new samsung s24 ultra 512gb and before i even received the device telus lowered the price. how can i get the price match.

Faisal by Neighbour
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Ineptitude

I find it quite amazing how you stand behind a wall of non-communication (by this I mean you don’t mean to facilitate interaction). I have been a client of Koodo ( you know, your low-grade offering) for over a decade as a mobile client. Over the cour...

Trade ins

I was given a quote for the phone I sent in the email said it would take 14 days to get me my payment that was back on February 1st 2024 it's now February 28th with no credit and I've sent 5 emails but have yet to get a response any ideas?

Billing

So, I have a Telus mobility debt in collections. My main concern is that my ex had lost the original phone on the bring it back plan o had her on. Then she got a new phone and signed some papers ect..but now that phone and her bill has become my debt...

Grayson by Neighbour
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