I ordered a black iPhone 13 on November 29. In the email I received it said it would ship in 5-7 business days. It has surpassed that now and I still have not received an update. When I track the order it just says processed and hasn’t been updated s...
good morning, I have a very frustrated concerns and question about two pay as you go payments on cells, that is every mouth I make payments with my bank card for payment on the two cells phone, now when I make any payment by credit or banking on my c...
Why does it take at least 1 hour to be connected to a support rep, but less than2 minutes to be connected to a sales rep?
My business account has five mobile numbers on it. Two of them are currently with newer devices and so still have some time in their two year contracts to go. Three were using older Samsung phones and were now on a month to month basis. The phones we...
Has telus started allowing VoLTE on popular third-party devices? Or is still rather hopeless?
I have an Alcatel phone that I pay $10/mth for & I was notified I had run out of minutes. I want to top it up so it works but I tried online without success. Please help. Thanks.
I just joined Telus a couple weeks ago. Ported 3 numbers over, 2 with new phones and one BYOD. I was promised 55$ on all 3 lines for 15gb of data with a 10$ discount and then a 5$ add a line discount on each of the other 2 lines. I have not received ...
I ordered 2 new iPhones to upgrade my wife and my older phones. I received one of them and I was informed the other was on back order a week after I ordered it, even though Apple can ship them next day right now. Instead of upgrading like I requested...
Not sure if there is a network issue but randomly today my wifi calling was disabled and when I go to re-enable it just goes through an endless loop of me putting in my address and it sitting on "requesting service. Please wait..."The cellular qualit...
Hello! If you send back a device for Bring-it-Back and whoever inspects it decides it's not perfect and is only going to credit you for partial value, what recourse do you have? Are you able to tell them to send the phone back to you and you'll sell ...
