I didn't realize most people have their mobile contract in hand to know when to bring back their phone on time with the bring it back program. I missed the date to bring it back by, and they charged me for the phone. I called Telus and asked if I cou...
How can i fix bad connection when talking on iphone? Wifi provided by Rogers has no issues for anything else. When i use my iphone (telus service provider)in my house, the connection is terrible. How can I fix this?
Hi All I have a Galaxy flip that I got on the bring it back program and my 2 years is up. I went to return the phone but was told the the screen is cracked. The crack is right where the phone folds.There is no other damage to the screen and I was tol...
new sim card , same number . new to me phone unlocked from bell, will not read sim and all apn are not set ? called tech twice they cant seem to figure it out and calls mysteriously drop ,,,ha anyone have solution?
Hello. I need to swap my old regular SIM and after following the instructions to in the "How to Swap Your SIM Card Online" post I found that option is not available to me. Are prepaid customers not allowed to do this online or am I missing something?...
Hoping someone can help here. I booked a callback from Telus yesterday so I can discuss my internet plan. I went to great effort to be available at the appointed time, since they don't do callbacks outside business hours. My phone did not ring once, ...
Hi, I am kind of lost in the search process. I am with TELUS for 1.5years for now after a win back offer where I got 2 new phones and 3 lines for my family with a win back plan and Bring it back device. Now I want to upgrade my phone and plan but whe...
Receiving a lot of solicitation calls from China. How can I block area codes?
Hello Telus. I am having a real struggle to get a Bring it Back shipping label. Here is the situation:I bought a new phone on the Telus website. I received it on Monday 24th July. I have activated the new phone.I need to return my old phone by mail u...
I just got my recent phone bill, I was charged for a Google Play fee of $28.34 but I have not purchased any apps or subscriptions. My Google account says I have zero purchase history. I have tried phoning and it did not help at all. How do I figure o...
