Smart Home app login troubles
Hello, I'm having problems login into my Telus Smart Home app. I would like to control my light but can't. Is there awayto link and login? Thank you to
Latest topics
No cellular on new iPhone/SIM card
I have a new iPhone with new SIM. I have my old iPhone with its own SIM. My new phone doesn’t have cellular data but my old phone does. How do I get the cellular to work on new phone? Do I need to remove sim from old phone?Thanks!
5G+
When will Telus implement the 5G+ icon on iPhones?
Security Deposit?
Is it normal for a Telus store to ask and require a “security deposit” for ordering a new phone. My local Telus store made me put a deposit on a phone they had to get from another store and that I’d be refunded upon picking it up. I spoke to Telus re...
Scam call about a new cellphone plan
Got a call today from 778-229-9648 and the person said he is from Telus. He offered me a deal to switch my plan with Telus for $30 cheaper, with unlimited data usage and I don't need to pay any extra transfer cost. Then he transferred my call to anot...
Share data from mobility plan
i have a share plan with telus, ( unlimited ) and just added a tablet for the share data , the telus store rep said it will be $15/month for unlimted access to my plan, But every where on telus site / web page says $10/ month.. Just curious who is ri...
Galaxy A53 5G digital wallet
I recently purchased a Galaxy A53 5G form a Telus store. Why would Telus sell a non Canadian phone in its' stores that does not support Galaxy Wallet? Is that not fraud of some kind?
iPhone delivery
good evening, I ordered a phone, it was supposed to be delivered today, but no call, no message, no phone.
Webstore exchanges
I have emailed the Webstore Team to exchange my recent purchase as I do not like this phone. They took over a week and I still don’t have a link to webstore.
Customer service lies
I'm so fed up with customer service.. so I was on the bring back program which ended and I wanted to upgrade my phone.. it was getting near when the extension was up and I phoned telus asking if I could extend it to this date when I would be able to ...
