Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Online ordering taking forever?

I placed an order via the Telus app on April 7th for a refurbished iPhone 14 Plus and received the order confirmation email with my order number and it said I should receive a shipping confirmation email shortly once it’s been shipped. It has now bee...

Account Manager

Can account manager access my call and text log history- in family account? Like to and from calls or texts?

Amankaur by Neighbour
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  • 2 replies
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Telus Prepaid

There has been an error with our system and we are not able to complete this transaction at this time.Please try again later, or call us at 866.558.2273.We apologize for any inconvenience.Whats with this message? I keep getting it everytime i try to ...

JF1210 by Neighbour
  • 700 Views
  • 1 replies
  • 0 kudos

RE: Telus TV plus App

Hi,Can anyone tell me why I keep getting a pop-up with an "ERROR' message on my Samsung S23 when I open my TelusTV app to watch tv? As soon as I click on a show to watch a screen pops up saying, "ERROR" with nothing else but an "OK" button to leave t...

Annaed72 by Neighbour
  • 1119 Views
  • 5 replies
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Resolved! ZTE not accepting landline calls

We just got a ZTE to replace our landline. It will accept only mobility phone calls and when people with traditional landlines phone it says the number has been disconnected.

rwjanail by Neighbour
  • 1575 Views
  • 1 replies
  • 0 kudos

Telus Mobility Issues

Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...

king27 by Neighbour
  • 1023 Views
  • 1 replies
  • 1 kudos