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IR100
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Re: Help with poor device.
I see that my note has made a wave; maybe someone at Telus will take notice. To the replies: I did not buy a phone from Telus, I bought a service, and they provided a tool to enable that. If the tool fails, I pay and do not get the value. I spoke to Telus support, who was nice enough to confirm it is under warranty, suggested to see the dealer who will test and take further action. Got the phone online, so gone to a neighborhood dealer who was not interested, just said I should use less apps. This is silly, to say the least. I do have apps, most of which are dormant. Using at most half a dozen on a busy day. If I am to approach Google, Telus agents should direct me there with a contact number. This was not even suggested. Thanks to all.3.7KViews0likes2CommentsRe: Help with poor device.
Thanks. This is not the first phone I use, and my usage pattern has not changed since I got this device five months ago. Checked app usage, all normal within 2-3%, yet by 11am it shows 31% battery. Used today email, some browsing and read two newspapers. I did not get the phone from Google, so I see no reason to chase them. Regrettably this is a bad phone, or I got a lemon. Excuse typos sent via handheld.3.7KViews0likes4CommentsHelp with poor device.
Ben with Telus for 26 years. Had good and bad phones, survived all. Now, I have a Pixel 8, and the battery does not last six hours with moderate use - emails, random searches and reading news. No videos or social media. Locked with the rest of the contract. Talking to Telus agents is like explaining Norway to a dog, to borrow from Slow Horses. Any suggestions?3.8KViews0likes6Comments