Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Issue with samsung 23 ultra

HI i got a new samsung 23 ultra in december in march it out of the blue it wouldnt register sim card or stay on ... i sent it in to samsung and its not covered on warranty apparently because a a small scatch in the screen.... so i got a second opinio...

candacer by Neighbour
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  • 2 replies
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Horrible service

I am tired of Telus and their billing service. They keep adding extra stuff to. Won’t even give me a notice from getting shut off. I am not resigning a contract with them!

UPS lost my phone

It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day by the end of the day we’re just getting nowhere....

Magenxxx by Organizer
  • 4895 Views
  • 18 replies
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Question about May 3rd update for Samsung

Hello, is the May 3rd update for Samsung on Telus going to be a huge One UI 6.1 update party? All of them says "Optimizations+Security Update" and it's listed for S22 Series, S21 Series, Fold 4, Flip 4, Fold 3, Flip 3

Bring it back

I received a message at the anniversary date that i had to return my iPhone 13 or be charged 390. I returned it on Jan 12th. Before the dead line. Phone is in perfect condition....and telus has charged me 390 regardless. And charged me 60 dollars for...

Ksang77 by Neighbour
  • 1432 Views
  • 3 replies
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Online ordering taking forever?

I placed an order via the Telus app on April 7th for a refurbished iPhone 14 Plus and received the order confirmation email with my order number and it said I should receive a shipping confirmation email shortly once it’s been shipped. It has now bee...

Account Manager

Can account manager access my call and text log history- in family account? Like to and from calls or texts?

Amankaur by Neighbour
  • 1641 Views
  • 2 replies
  • 0 kudos