How can Telus bill be when I do not yet have a phone?
I am new to Telus and was surprised that Telus billed me for 27 days of service before I even received and activated my new phone. This does not seem right?
Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Home
- Forums
- Mobility Products and Services
- Mobility Devices
Options
- Mark all as New
- Mark all as Read
- Float this item to the top
- Bookmark
- Subscribe to RSS Feed
- Threaded format
- Linear Format
- Sort by Topic Start Date
Latest topics
Resolved! is email to sms supported?
Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks
Order cancelled due to 'system problem'
I found a good deal on black Friday for an iPhone 14; now Telus cancelled the agreement.How can that be? A binding agreement all watertight a Telus just goes and pulls the carpet out.Ever heard of small claims court? Ever heard of class action?Anyone...
Resolved! "Emergency Call Only"
I have a prepaid plan on a phone, but I noticed recently that I couldn't call or text and it would say "Emergency Calls Only" if I tried. I was recommended to reset the network setting and turn the phone on and off, but I haven't seen any changes to ...
i would love a pixel with more than 128 gb
is it possible that telus provides several versions of phone storage as I would like to have the pixel 8 pro with 256 gb but you just had the 128 gb
EPP Price Match - no response
Submitted two requests within the price match period via the price match form and received text confirmation that the requests went through and will be processed within 15 days. It’s past the deadline and haven’t heard anything, and I see no adjustme...
Where is my phone?
I did an online device trade in with Telus back in December 2023. According to Telus Device Trade-in instructions, I should get notified by SMS when they have received and assessed my device but I didn’t receive anything from them at all. I started t...
FaceTime with a Iphone
Hello, I have a iPhone 14 and was wondering if it matters what kind of plan I have if I wanted to FaceTime someone in America while living in Canada. Will there be extra charges even if I’m using wifi?
Telus PicoCell
I have a Telus PICO cell which was installed by a Telus TFR MTL tech a few years back. Recently the PICO cell keeps losing signal (phones show full bars to 1 bar). I tried calling in but the reps had no idea what a PICO cell is. Can a Telus agent who...
PlayStation Portal won’t connect to Telus Mobile Hotspot from iPhone
Hi, I bought the new PlayStation portal and it works great on home wifi but does not work at all on my mobile hotspot from my iPhone. Is there any fix for that?
Trending tags
-
activation
1 -
alarm
1 -
android
1 -
audio
1 -
billing
2 -
bring it back
3 -
Canada Post
1 -
cancel
1 -
carrier
1 -
Cell service
1 -
clock
1 -
customer service
2 -
customerservice
1 -
delivery
1 -
eSim
1 -
factory-reset
1 -
flip5
1 -
fraud
1 -
frustrated
2 -
galaxy
1 -
gouging
1 -
hold time
1 -
Horrible service
1 -
ideas
1 -
iphone
1 -
Lag
1 -
misinformation
1 -
Mobility
1 -
new phone
1 -
no service
1 -
number
1 -
ordered
1 -
overdue
1 -
phonelost
2 -
poor customer service
1 -
port
1 -
porting
1 -
Possible scam
2 -
Price match
2 -
prices
1 -
retail
1 -
roaming
1 -
samsung
3 -
scammers
1 -
service
1 -
SIM card
1 -
Telus support
1 -
teluswebstore
1 -
text
1 -
Track+
1 -
Travel
1 -
ups
1 -
usa
1 -
Voicemail
1 -
voicemailtotext
1 -
volte
1 -
wanttocancel
1 -
watch5
1 -
webstore
1 -
wifi calling
1 -
wrong address
1
New solutions
Friendliest neighbours
| User | Count |
|---|---|
| 6 | |
| 5 | |
| 3 | |
| 2 | |
| 2 |
