Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Ulefone Armor 26

Telus doesn't seem to offer any phones with micro SD options which interest me, and that means looking elsewhere for phones. The Sonim XP10 simply doesn't offer me what I want for the price, as far as storage and memory go. I'm curious about the Ulef...

Resolved! Cancelling Smartwatch Plan?

Hi, I am a current Telus customer and I have a mobility plan. I am considering purchasing an LTE Samsung Smartwatch NOT from Telus and adding it to my account with the "OneNumber" feature. I understand there is a monthly fee to enable this feature. I...

mmmmmm by Neighbour
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Resolved! Samsung Galaxy S21+ prepaid

I have a Telus prepaid account with a Chinese cell phone and I would like to keep this prepaid account since there is money in it and buy myself a Samsung Galaxy S21+, is that I can put it on my prepaid account, is it compatible and just put my SIM c...

Goldorak by Organizer
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Resolved! Question about disconnection with no warning.

Hi there,I was just curious what is Telus's code of conduct when disconnecting mobile services? I will be honest, my family has run into some major financial hardships and my payments fell behind and I was trying to do what I could with what I had. B...

KJade88 by Neighbour
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Resolved! E-Sim while traveling

I own a Samsung S22 Ultra which I got from TELUS Canada on a 2 year plan.Am I able to use an Esim app while I am traveling outside of the country?The provider is Airalo, and they made mention that my phone needs to be network unlocked to use the serv...

BtheBOSS by Neighbour
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S22 Security Patches/Updates

I'm wondering why the S22 series is no longer receiving the monthly security patches. Yet, Samsung states the S22 is still on the list to receive them.Is this a Telus issue/feature? thanks Scott

Webstore bring it back

Bought a new phone from Telus web store and sent my bring it back device for a credit of $215 January 27. It was lost in transit. I had to call Canada post and they told me to call Telus and tell them to create a claim for my lost phone. It is May 7 ...

Wrong phone number shoping up on texts

Hi folks. I've got a Pixel 6s and when I got a new contract with TELUS. I already had an account with Telus but the new contract required I get a new number and TELUS ported my old number back to the phone. Now somehow the number TELUS gave me with t...

Kelly911 by Neighbour
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Web Store Issue

Three weeks ago I attempted to order a Certifed-Used Like New, IPhone 14 Pro Max.It showed as backordered in the Web store but still let me order it and said they would ship with in a week of ordering. The shipping date came and went, I then received...

Sisted by Neighbour
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