Hi, I’m a vintage phone enthusiast and basically put my smartphone in a drawer as much as I can. When my sim is in an older device, I can usually get call/text/data with my plan - but not always mms. When I get an mms message to one of these devices,...
Using an adroid tablet when in the Telus TV+ app and click on any recordings I get "Playback Error - Video playback unavailable, error TVPE-99999. Decorder Failed: c2.android.avc.decoder". I also get this error when I go into Guide and select a chann...
Telus doesn't seem to offer any phones with micro SD options which interest me, and that means looking elsewhere for phones. The Sonim XP10 simply doesn't offer me what I want for the price, as far as storage and memory go. I'm curious about the Ulef...
Hi, I am a current Telus customer and I have a mobility plan. I am considering purchasing an LTE Samsung Smartwatch NOT from Telus and adding it to my account with the "OneNumber" feature. I understand there is a monthly fee to enable this feature. I...
I have a Telus prepaid account with a Chinese cell phone and I would like to keep this prepaid account since there is money in it and buy myself a Samsung Galaxy S21+, is that I can put it on my prepaid account, is it compatible and just put my SIM c...
I ordered a new phone with the Bring It Back Program and received it a few days later. Unfortunately, a family death occurred and I was not home to sign off on the package and had to go out of the country for a week. I tried to pick up my package tod...
Hi there,I was just curious what is Telus's code of conduct when disconnecting mobile services? I will be honest, my family has run into some major financial hardships and my payments fell behind and I was trying to do what I could with what I had. B...
I own a Samsung S22 Ultra which I got from TELUS Canada on a 2 year plan.Am I able to use an Esim app while I am traveling outside of the country?The provider is Airalo, and they made mention that my phone needs to be network unlocked to use the serv...
I'm wondering why the S22 series is no longer receiving the monthly security patches. Yet, Samsung states the S22 is still on the list to receive them.Is this a Telus issue/feature? thanks Scott
Bought a new phone from Telus web store and sent my bring it back device for a credit of $215 January 27. It was lost in transit. I had to call Canada post and they told me to call Telus and tell them to create a claim for my lost phone. It is May 7 ...
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