Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Roaming- Turn off on App gone. Telus's craven greed

So my family is in Europe for 2 weeks. I am having them each get a Euro Sim card at a cost of $6 for 2 weeks, as opposed to the colossal rip off that Telus would charge for those 2weeks of $225 (like how's that even possible). But in order to ensure ...

Hogan by Organizer
  • 1720 Views
  • 3 replies
  • 1 kudos

Pixel 7 Pro - Why Only 128GB offered?

Long time Samsung user. I would love to renew my plan and try the Pixel phone out but it's only offered in 128Gb. Not sure why Telus even offers a flagship phone with such limited memory. Anyone hear if this is going to change?

Houli0 by Just Moved In
  • 900 Views
  • 1 replies
  • 0 kudos

Telus Wireless Home Phone Issues

Hello all, I have just installed the Telus ZTE WF723A wireless home phone and while it mainly works well, it has issues with some of the features. For instance, I cannot get Conference Call to work. I can talk to two different callers by switching ba...

NoSmoke by Friendly Neighbour
  • 3176 Views
  • 4 replies
  • 0 kudos

Can't pick new device

Trying to upgrade my devices but get an error on Step 2 - Device Payment Options. I've tried two different browsers, clearing cache, consulting the virtual chat, emailing (telus doesn't support email anymore), and calling (which directed me to the mo...

td12 by Just Moved In
  • 1302 Views
  • 2 replies
  • 0 kudos

Suddenly no data on phone

Today out of nowhere I lost all data connectivity on my phone (OnePlus 9 Pro), I can still call and text without issue but can only get data through wifi. I spent a couple hours on with CS to see if they could figure it out and no dice. I have tried ...

EB3760 by Just Moved In
  • 1838 Views
  • 1 replies
  • 0 kudos

Resolved! pay as you go

i have no credit card, i own an iphone 7 with sim card and have a data plan with telus monthly, i need a new phone i dont know if i qualify for getting on a monthly plan for a device and telus and google is not giving me answers, or what my other opt...

tee87 by Just Moved In
  • 2058 Views
  • 1 replies
  • 0 kudos

Easy pay/bring it back

Little backstory first. My cousin had hooked me up a phone under his name, we just recently switched it over to my name. It was an easy pay/bring it back device. There was zero dollars remaining on the easy pay, and $570 dollars under the bring it ba...

Frlsldr by Just Moved In
  • 1919 Views
  • 3 replies
  • 1 kudos

Resolved! assistance

Am I the only one getting the run around on purchasing a cell phone outright? Been chasing for answers for over a week. no one can help. Chased place to place - finally got an automated reply from Telus - clicked on the link supplied. It doesn't work...

noluck by Just Moved In
  • 2469 Views
  • 3 replies
  • 0 kudos