I recieved two phones that i did not want and an unsigned contract was submitted , where can i return these un used phones I have had 4 *611 business sales agents state they will correct this and nothing crickets and a huge bill ....
I am currently using an iPhone 14 with a plan that I am very satisfied with. As the new iPhone 15 has been released, I am interested in upgrading my device while retaining my current plan at the same price point, without incurring any additional char...
Just received a call from a girl named Evan claiming to be with Telus promotions centre out of Ontario but the call came from 1-780-463-5453 and came up as “Edmonton AB” on my phone. She claimed to be offering me a new phone for $50 - 60gb of data am...
Is there a way to get Telus to call us and help? I talked with a salesperson and she sent me a quote, but no way to get back to her. After a few days I managed to get someone else to talk to. It seems like Telus with pass you onto Mobile but no one a...
I didn't realize most people have their mobile contract in hand to know when to bring back their phone on time with the bring it back program. I missed the date to bring it back by, and they charged me for the phone. I called Telus and asked if I cou...
How can i fix bad connection when talking on iphone? Wifi provided by Rogers has no issues for anything else. When i use my iphone (telus service provider)in my house, the connection is terrible. How can I fix this?
Hi All I have a Galaxy flip that I got on the bring it back program and my 2 years is up. I went to return the phone but was told the the screen is cracked. The crack is right where the phone folds.There is no other damage to the screen and I was tol...
new sim card , same number . new to me phone unlocked from bell, will not read sim and all apn are not set ? called tech twice they cant seem to figure it out and calls mysteriously drop ,,,ha anyone have solution?
Hello. I need to swap my old regular SIM and after following the instructions to in the "How to Swap Your SIM Card Online" post I found that option is not available to me. Are prepaid customers not allowed to do this online or am I missing something?...
Hoping someone can help here. I booked a callback from Telus yesterday so I can discuss my internet plan. I went to great effort to be available at the appointed time, since they don't do callbacks outside business hours. My phone did not ring once, ...
