I’m confused to say the least. About a week ago my mother got a call from “Telus” offering a deal on the newest iPhone and newest Samsung. They were offering them for 50 dollars a month with no additional fee’s. I could overhear the conversation my m...
I got an iPhone 15 Pro on a Bring-It-Back plan just before Christmas. On Boxing Day the monthly price for the Bring-It-Back plan was lowered, so I applied for the Price Match Guarantee. It was declined with no reason given. I submitted the form two m...
Twice this month I received e-mail from Telus saying that I owe past due amount.Today it said that I will be disconnected soon and that I lied when I said I had made a payment!I checked with my bank and my Telus account on-line and both show I am pai...
I live in a rural area with no cellular coverage. I have been using wifi- calling for well over a year now. Over the last 2 weeks wifi calling has been going off and on even when my phone shows no service and no network connection. For the last 2 day...
Had a disconnection and reconnection charge on a LivingWell Companion for no reason. I’ve tried calling but the automated answering message is ridiculous and the wait times are atrocious. I’ve reached out on X but other than the quick automated respo...
I am getting many spam notifications per day, asking me to click here for further information. They shows as coming from "movfinb.com" and are via Chrome notifications. However, I do not get them on my PC or laptop. There are many messages a day sayi...
I did an online trade in I’m already starting to worry about my device that I shipped because the status has not changed since Dec 1 on my account.I checked the Canada Post tracking number multiple times to confirm if my device was actually received,...
On Nov 17 we purchased two identical phones for our kids (iPhone 14) via the Telus web store. Same model and size, same easy payment and bring it back amounts. Monthly payment was $22. A couple of days later, the same phones were being offered for $1...
Hi. I am not delighted with some aspects of the Wireless Home Phone ZTE MF273, like the way it goes to busy when I dial some 1-800 numbers. This happens after the 1-800 number answers and plays its opening message and does not happen when I re-try th...