Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Telus Mobility Issues

Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...

king27 by Neighbour
  • 956 Views
  • 1 replies
  • 1 kudos

Shipping label

I’m in the most frustrating position at the moment. I’m currently and have been on the bring it back program. Ordered the iPhone 15 pro max online, received, using and went to find out how to return my old device. Never received a shipping label.I vi...

JBru by Neighbour
  • 1047 Views
  • 1 replies
  • 0 kudos

Bring it back program with an overbilling.

I have more of a statement and rant about my experience today. Issue called in today- 390$ Bring it back charge on this months bill. Canada post Tracking shows it was received- And notes on TELUS side noting condition. I called today and requested a ...

Cytrex by Neighbour
  • 1461 Views
  • 1 replies
  • 0 kudos

Resolved! Changed my phone number, still sends text as my old number

I changed my phone number on March 10, and it's still sending txt as my old phone number. When someone sends me a txt on my new number, I do receive them.When I call someone, it shows my new number and when someone calls me on my new number, it works...

craigler by Neighbour
  • 2176 Views
  • 1 replies
  • 0 kudos

Resolved! icloud

Does any one know if I cloud should be off if I got I phone 13 its a 124 gig storage thanks

HOTROD2024 by Helpful Neighbour
  • 1978 Views
  • 2 replies
  • 0 kudos

Invoice viewing

I own a personal/business account where six friends are on my plan. They are supposed to receive an email or text each month with the portion owed by their cell number so they know how much to pay. Any idea how to set that up?

blocking

I am still getting calls with blocked numbers going to voice mail I find thisd annoying can telus fix or upo date systerm one a caller blocked from Bell home lines it says caller is not excepting calls from you thanks

HOTROD2024 by Helpful Neighbour
  • 1621 Views
  • 3 replies
  • 0 kudos