Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

iPhone 14 Pro Max shipping

Ordered an iPhone 14 Pro Max two weeks ago. Still not shipped, no tracking number, very infrequent "last updated" on my order number. For a 1,500$ phone, I'd have expected it to be shipped in 3 days or less. What's going on Telus? Says it'd ship in 1...

kivines by Just Moved In
  • 6 replies
  • 1 kudos

Prepaid plan

I recently switched over to a prepaid annual plan - phone only. When I log into my telus phone app - it does not show that I have any plan. How can I track my usage?

Sandwitch by Just Moved In
  • 1 replies
  • 0 kudos

Where can I send a THANK YOU

To Telus Management: I wish I could send you an email but, let this suffice to say how much I deeply appreciate the stance Telus has taken on violence against women today by withdrawing funding for men's hockey from Hockey In Canada. I also would lik...

Resolved! Moving Prepaid Sim Card to Unlocked Phone?

I have a Prepaid Sim card with Telus and I'm looking to upgrade my phone, but I want keep everything the same with Telus (as In I want to remain Prepaid with Telus). Is this as simple as buying a new unlocked phone (from anywhere) and inserting my Si...

pt2112 by Just Moved In
  • 2 replies
  • 0 kudos

Voice mail to text… audio attachment?

I recently re-joined Telus after being with Rogers for 20 years. (I was previously a Clearnet customer before they were bought by Telus.) One feature I had on Rogers was voicemail-to-text. With Rogers, you would get a transcription of the voice messa...

Darren_ by Just Moved In
  • 2 replies
  • 0 kudos

Billing issue

I bought new telus service online and i was charged with the connection fees which i was told will not happen if you buy service online by yourself. Second, I haven’t even started my service and i got another bill with another connection fees and an ...

Nav007 by Just Moved In
  • 1 replies
  • 0 kudos