Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Poor Plan Options

Is it just me or do the plans on offer seem like they are very poor in terms of options. I don't need 200 GB of data. I have wifi and internet with Telus. Why would I need 200 GB's .120 is more than enough for me and my wife but the only option for u...

Jjmh1991 by Neighbour
  • 747 Views
  • 1 replies
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Bring It Back Program and Telus is so untrustworthy

So my term was up, usually I go in store to do the bring it back but I’ve done it a good few times now so I figured I’d save myself time and do it online.Never. Again.I got the text saying my phones been accepted so look out for a credit, great! I kn...

bailx13 by Helpful Neighbour
  • 3273 Views
  • 13 replies
  • 1 kudos

Pixel 8

Recently there are lots of people selling their BNIB Pixel 8 in marketplace, most of them are from Telus, if it is a 'bring it back' phone, what will happen if the person stop paying. Is there anyway to avoid.

Telus you rock!

Im a scout leader and taking my scouts on a trip this summer! Telus you were the only carrier that was able to help me out with making it clear to my parents how roaming worked and able to make it clear how charges would be made if the youth happened...

The bring it back plan for iPhone 13

Now that my 2 year contract is done, I want to bring the phone back, as that was the plan. why is Telus charging me for the iPhone. Eventhough i am bringing the phone back, i am told that even if i bring it back, i must pay. This is ridiculous. I wan...

Credit Report

I’m not really sure what to say here. I grew up in B.C. Had a Telus cell account for 13 years, internet and a land line way back when. I left B.C. In 2014, and put my cell # of 13 years on hold/ dormant. When I returned, 6 months later, my # had be s...

Dropped calls in GTA and outside of GTa

Does anyone else experienced non stopped drop calls with Telus network? For the past two years my wife and I are not able to connect any calls and if they do connect they drop off. Wondering if anyone else in the GTA is experiencing this?

cralph by Neighbour
  • 800 Views
  • 1 replies
  • 0 kudos

Help with poor device.

Ben with Telus for 26 years. Had good and bad phones, survived all. Now, I have a Pixel 8, and the battery does not last six hours with moderate use - emails, random searches and reading news. No videos or social media. Locked with the rest of the co...

IR100 by Neighbour
  • 2159 Views
  • 6 replies
  • 0 kudos

Resolved! MMS forwarding

Hi, I’m a vintage phone enthusiast and basically put my smartphone in a drawer as much as I can. When my sim is in an older device, I can usually get call/text/data with my plan - but not always mms. When I get an mms message to one of these devices,...