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change name greeting in voicemail

MaladaptiveMoon
Neighbour

i cant change my voicemail name greeting, it literally has no option to let me change it

i can change greetings but none of those are my name greeting

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

We have the following instructions to change the voicemail name greeting, so you can give this a try:

 

  1. Dial 1 followed by your 10-digit phone number from your handset.
  2. Enter your password when prompted.
  3. Select option 3 for Greetings.
  4. Choose option 1 for Personal Greetings.
  5. Select option 3 to Record Greeting.
  6. Record your new greeting (up to 1 minute) and press the # key to end recording.
  7. Finally, press the # key to accept the new greeting.

FuzzyLogic
Community Power User
Community Power User

This may be useful:

 

Set up mobile voicemail | TELUS Support


Just a long time customer hoping to help.