June
June
Should be doable in theory. In order to port out, your number must be active on a plan (prepaid, etc) so you'd need to do a number swap and then port out a line.
July
Hi Did you get your issue sorted out? Need to do the same, port my old number from PM to telus line but without cancelling that old PM account.
July
Porting a phone number usually involves transferring the number from one service provider to another, effectively closing the account with the old provider. Swapping phone numbers between accounts while keeping both accounts active, including their rewards and funds, is not supported.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
July
Ok thanks. Then I'll ask it this way. after loosing my main number by changing it in account settings, where this number goes and for how long? Can I select it again on my new Telus line from the pool of phone numbers? and if so, when it becomes available?
July
Numbers stay in the system for 90 days and then can be reassigned, unless someone activates a line within that 90 day period and specifically asks for that exact number. After the 90 days, it's available to be reassigned.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.