Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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TELUS LTE-M Starter Kit, BG96 with ESP32 ??

Hi! I have a TELUS LTE-M Starter Kit that works really good, but I am working in a personal project in which I need to use it (the modem BG96 board) with a ESP32 microcontroller.I am using a library that is known to work great with ESP32 and BG96, bu...

LG V60 Android 11 update.

Just wondering when Telus will release Android 11 update for V60 owners? U.S. companies have released it. Or any security updates for that matter.Thanks.

Resolved! light phone2

I just bought a light phone2. It's supposed to be compatible with Telus 4G. I can send and receive texts but making phone calls it sometimes works but most times not.The call seems to get disconnected as soon as someone answers. What could be the pro...

Finfin by Neighbour
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5G on S21 Ultra

I have an S21 Ultra and I have not been able to connect to 5G at all. I'm located in Edmonton and I'm wondering where in the city 5G is operating.

1000man2 by Neighbour
  • 2075 Views
  • 2 replies
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Resolved! One UI 3.1

Hello everyone. I have a Samsung Galaxy S10+ running One UI 3.0. One UI 3.1 has been out now for several weeks. I'm wondering why version 3.1 isn't available here in Alberta with Telus yet. Is it a Telus problem, or is it a Samsung problem? I'd sure ...

ZTE Hub randomly disconnecting

Hey all - new here. Bought a hub a number of years ago and it worked flawlessly for a few years. Got a new one and for a year it randomly disconnected about 3 times a month. I would have to manually turn it off and on again, and it would work for a f...

Chris11 by Neighbour
  • 1660 Views
  • 0 replies
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Smart Hub

I currently have a Huawei smart hub and now see Telus offer a ZTE unit, what are the differences between the two?Ours works good but "bogs" down during certain times of the day and I'm wondering if this new ZTE unit will help to minimize/eliminate th...

AlG by Neighbour
  • 2214 Views
  • 1 replies
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Payment Declined

I just tried to take advantage of an upgrade deal sent to me via email. Went through the entire process up until the payment option.I am with BMO and use their debit Mastercard for everything in regards to online purchasing. I even pay my Telus bill ...

Jdrury87 by Neighbour
  • 3111 Views
  • 1 replies
  • 0 kudos

Mobility Online Order

I ordered a new phone on Friday and got order number email. When I checked the # this morning it says no order found. Should I worry.

EN0925 by Neighbour
  • 2240 Views
  • 2 replies
  • 0 kudos