Resolved! LTE
How does LTE setting on phone affect battery performance as I heard it drains the battery quicker on an iPhone
Mobility Devices
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Galaxy Note 10+ can't send MMS messages
I just switched from Rogers to Telus 2 days ago. Initially, everything was working fine, including my MMS group chats. About halfway through yesterday, I noticed that my MMS messages were failing to send. I can still use RCS "Chat" messages, but when...
Phone number being auto-blocked by phone
For the past week, my mother's phone number is being auto blocked by my phone (Samsung Galaxy S21 Plus). It's a new phone. I have had it for a couple of weeks but this problem has only started happening the past few days. Her number is not in the blo...
Tried getting an iphone 12 from telus on a new account but i cant because my “credit score”
I’m 19 with a credit score of 652 and i’ve had my card for about 2 months and according to the internet thats an ok credit score. I tried ordering the iphone 12 pro and it says i cant due to my credit even though I have a full time job and my credit ...
Resolved! Tv On my phone
How can I watch TVOn my phone
Samsung S21U 5G connection issues
We recently had 5G enabled in our city and while my phone (S21 Ultra on latest update) will sometimes connect to 5G, it will only stay connected briefly and while not moving (ie not while driving around). I can confirm there is sufficient 5G signal a...
Bought open box Samsung S20 5G & Wi-Fi Calling will not work
I bought a Samsung S20 5G (Model SM-G981W) from a re-seller in Toronto as an open box product. Everything works great except I don't have the option for enabling VoLTE under mobile networks in settings and when I try enabling WiFi Calling from the ph...
Téléphone reception
Thé bars on the phone keep changing all the time. Most times it remains around 1 and maybe 2 bars. Exceptionally 4 bars appear but doesn’t stay for long. It suddenly drops to 2. I live in the countryside (rural area) so I have a land line. The cellph...
Resolved! Does TELUS provide support for esim on a Samsung S21 Ultra
Looking to move my existing number to an esim. Does TELUS provide support for esim on a Samsung S21 Ultra?
Calls dropping
I have iPhone 12. The past few months my calls have been dropping more and more. I’ve contacted apple. They ran diagnostics etc. I’ve updated to most recent ios. Telus replaced the SIM card and it continues to happen. I’ve noticed the other day. Anyt...
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