Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Samsung Galaxy S20/S20+/Ultra Shipment Date

Hello, I pre-ordered a S20 phone from Telus the day after the S20 was announced and saw that Telus will ship the device from their warehouse on March 6, meaning it would arrive at my house in the middle of the following week. I see that Samsung and s...

Resolved! Google Pixel 3A Dual SIM vs Wi-Fi calling

Is a Google Pixel 3A able the fallback the standby SIM on WiFi calling when switching from a SIM to the other on dual SIM mode? I know newer iPhone could do this but I can’t find any comments about this feature on Pixel 3A. As an Dual Standby phone, ...

JohnQ86 by Just Moved In
  • 3 replies
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Samsung S20 series new release preorder $300 discount

Is it my imagination or is Telus offering a $300 discount in its Bring It Back program for the whole S20 series, ie S20, S20+, and S20 Ultra? If you price one out, and even despite Telus slightly higher device pricing than Samsung website, but with v...

The Galaxy S20 Series & Z Flip announcement!

Hey Neighbours! Okay, show of hands.. who tuned in to the Samsung event and shares the excitement about the new devices? Just in case you missed it, here's a little recap: Three beautiful new Galaxy phones: S20 5G, S20+ 5G, and S20 Ultra 5G A new fol...

Tai by TELUS Employee
  • 2 replies
  • 1 kudos


A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card. To perform ...

Copp474 by Just Moved In
  • 0 replies
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Resolved! SIM CARD

Do, I need to change to a new SIM card when changing from an S7 to an S10?

DHJ by Just Moved In
  • 1 replies
  • 0 kudos

One ui 1.5 for galaxy watch 46mm

I've seen that bluetooth versions of the galaxy watch has gotten one ui 1.5 update. Some in the states with lte variants have gotten it as well. I was told telus is suppose to release the update. When is this happening? Come in telus.

DavidR by Friendly Neighbour
  • 2 replies
  • 0 kudos