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Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Risk of Phone getting blacklisted?

Hi, i recently bought a phone off of eBay. It is a brand new, sealed , never opened IPhone from Russia. I have confirmed that it has never been activated, and everything looks clear from an IMEI check i did. If the seller does try to do a blacklist f...

Jparhar by • Friendly Neighbour
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  • 12 replies
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how can I retrieve a lost voicemail that was saved

I had a voicemail from my late mother saved to my phone. I always diligently resaved it every week or so to be sure I didn't lose it. I went into voicemail today and it, along with two other messages, are gone. Help!

EliNaz by • Neighbour
  • 3454 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy Note 20 Ultra N9860

Hi, Will the Samsung Galaxy Note 20 Ultra N9860 work with all Telus mobility frequencies including 5g as this is not a Canadian model.Thks

Adriano by • Neighbour
  • 3251 Views
  • 1 replies
  • 1 kudos

Android Tablet/Stereo

Hello, I was informed that my device (Joying stereo), which runs android 8.1 is 'not supported' by telus' network. I am wondering why it works flawlessly on bell. As I understand it telus' LTE/HSPA bands are all compatible with this device, the devic...

gnrbc by • Neighbour
  • 1677 Views
  • 0 replies
  • 0 kudos

Client care

I was using my telus phone and suddenly i can’t make calls to other phone

Harsh306 by • Neighbour
  • 1593 Views
  • 0 replies
  • 0 kudos

emui 11 p40 pro

Wonderiing when to expect emui 11, telus website says DEC 16, today is the 19 any word on this.

yyc by • Neighbour
  • 9700 Views
  • 11 replies
  • 2 kudos

pixel 5 not shipping until February

I placed an order for a pixel 5 from the Black Friday sale in November and I've now gotten an email that it won't ship until February.I called support and it took them an hour an 45 minutes to tell me there was nothing they could do and offered me a ...

Shawn3 by • Neighbour
  • 1895 Views
  • 1 replies
  • 0 kudos

Peace of Mind connect devices?

Hello there,The $90 peace of mind plans are tempting.I have 2 cell phones (one for work apps and email, don't use calling or texting) and a USB data stick.The eligible devices on the Telus website are tablets, watches and Drive+.If I set up the two e...

Smart hub 0 upload speed??

we have had the hub for about a year no real issues now starting yesterday 5 to 15mbps download speed (really good) Zero upload speed. Called telus no help. I turned it off unplugged it for 30 min. Still nothing hit the reset button still nothing ple...

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