Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Pixel 8

Recently there are lots of people selling their BNIB Pixel 8 in marketplace, most of them are from Telus, if it is a 'bring it back' phone, what will happen if the person stop paying. Is there anyway to avoid.

Telus you rock!

Im a scout leader and taking my scouts on a trip this summer! Telus you were the only carrier that was able to help me out with making it clear to my parents how roaming worked and able to make it clear how charges would be made if the youth happened...

The bring it back plan for iPhone 13

Now that my 2 year contract is done, I want to bring the phone back, as that was the plan. why is Telus charging me for the iPhone. Eventhough i am bringing the phone back, i am told that even if i bring it back, i must pay. This is ridiculous. I wan...

Credit Report

I’m not really sure what to say here. I grew up in B.C. Had a Telus cell account for 13 years, internet and a land line way back when. I left B.C. In 2014, and put my cell # of 13 years on hold/ dormant. When I returned, 6 months later, my # had be s...

Dropped calls in GTA and outside of GTa

Does anyone else experienced non stopped drop calls with Telus network? For the past two years my wife and I are not able to connect any calls and if they do connect they drop off. Wondering if anyone else in the GTA is experiencing this?

cralph by Neighbour
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  • 1 replies
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Help with poor device.

Ben with Telus for 26 years. Had good and bad phones, survived all. Now, I have a Pixel 8, and the battery does not last six hours with moderate use - emails, random searches and reading news. No videos or social media. Locked with the rest of the co...

IR100 by Neighbour
  • 1953 Views
  • 6 replies
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Resolved! MMS forwarding

Hi, I’m a vintage phone enthusiast and basically put my smartphone in a drawer as much as I can. When my sim is in an older device, I can usually get call/text/data with my plan - but not always mms. When I get an mms message to one of these devices,...

Playback Error - Decoder Failed

Using an adroid tablet when in the Telus TV+ app and click on any recordings I get "Playback Error - Video playback unavailable, error TVPE-99999. Decorder Failed: c2.android.avc.decoder". I also get this error when I go into Guide and select a chann...

VP84 by Friendly Neighbour
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  • 4 replies
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Ulefone Armor 26

Telus doesn't seem to offer any phones with micro SD options which interest me, and that means looking elsewhere for phones. The Sonim XP10 simply doesn't offer me what I want for the price, as far as storage and memory go. I'm curious about the Ulef...