Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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lost phone

So I lost or my phone got stolen and is no where to be found and must not of had tracking on. I thought I did but my device is offline when I go to look on the Icloud find my device. I've called and asked everywhere it could be as well. Im on a bring...

mattf by Just Moved In
  • 1134 Views
  • 2 replies
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Resolved! Telus Promotions Scam

Is it safe to safe I've been scammed?This whole thing makes me sick, and I can't believe I didn't clue in..Guy started asking me for a lot of information.. sadly I gave up my drivers license # and pin #.I've changed my PIN and plan on contacting the ...

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theblay17 by Just Moved In
  • 3747 Views
  • 4 replies
  • 1 kudos

Telus Network Problem

My phone was working perfectly fine today, and then after coming back to it after it had been charging for a couple hours I saw the icon indicating that it's not connected to a mobile network. After trying to troubleshoot it for a while, I found that...

Druuciff by Just Moved In
  • 1251 Views
  • 2 replies
  • 0 kudos

Ordering online

I can't get threw to any agents to ask them why they canceled my order, so I want to cancel my order & get my money back since I won't be receiving my phone....

Resolved! New scam

I received a phonecall from someone claiming to be from Telus offering a new promotion for a brand new phone free of charge. This number had caller ID of "Alberta" (my home province) and the number was a local cell phone number in my area. I went alo...

packages

can you combine two phones into one plan? We have two plans on one account.. (each phone) but rarely come close to using all our data.

ShariH by Just Moved In
  • 1184 Views
  • 2 replies
  • 0 kudos

Resolved! Phone number change

I changed my phone number but want to change it back is it possible in any way

Raj8142 by Just Moved In
  • 1988 Views
  • 3 replies
  • 0 kudos

Resolved! Trying to find a SIM for a NOKIA

HI!I was hoping to find a SIM that would work on my Nokia E65I tried one of the normal SIMS but the NOKIA doesn't detect them. I have tried several SIMS on several Nokia's.Is there perhaps a special SIM that works on Nokia that Telus can provide me?T...

billy_2020 by Friendly Neighbour
  • 2518 Views
  • 6 replies
  • 1 kudos