TELUS Neighbourhood

Why do I keep getting a notification for credentials required for my email

Telus Prepaid

There has been an error with our system and we are not able to complete this transaction at this time.Please try again later, or call us at 866.558.2273.We apologize for any inconvenience.Whats with this message? I keep getting it everytime i try to ...

RE: Telus TV plus App

Hi,Can anyone tell me why I keep getting a pop-up with an "ERROR' message on my Samsung S23 when I open my TelusTV app to watch tv? As soon as I click on a show to watch a screen pops up saying, "ERROR" with nothing else but an "OK" button to leave t...

Error page

Why do I get a error page when trying to download my bills?

Error code 404

Why do I get a error code 404 when logging on telus app?

Telus Mobility Issues

Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...

Shipping label

I’m in the most frustrating position at the moment. I’m currently and have been on the bring it back program. Ordered the iPhone 15 pro max online, received, using and went to find out how to return my old device. Never received a shipping label.I vi...

Bring it back program with an overbilling.

I have more of a statement and rant about my experience today. Issue called in today- 390$ Bring it back charge on this months bill. Canada post Tracking shows it was received- And notes on TELUS side noting condition. I called today and requested a ...