Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

2gbps not working

Good morning Im paying to have 2gbps on my phone and is not working at all, im using a iphone 15 pro and i check the covarege map and im in the 5g+ zone so i dont understand why im not getting the speed, im getting 200 megabites and sometime go up to...

Iphone 15 offer

I’m looking to purchase the Iphone 15 from Telus’s offer for 0$ accounts but when I’m checking out it ask me to pay 128$. Just wondering what this amounts stand for cause I can’t see the billing.

Emile by Neighbour
  • 675 Views
  • 2 replies
  • 0 kudos

Re-Activating Account

I cancelled my Telus account since I moved overseas and knew I would need a plan in my new country. I realize now I still need it to receive SMS text messages to my Telus phone # as it is linked to important online accounts. I still have my Telus SIM...

macspeck by Neighbour
  • 1047 Views
  • 6 replies
  • 0 kudos

Phone

Connected my phone to a new iWatch and now my phone will not receive or make phone calls

Finnley by Neighbour
  • 782 Views
  • 3 replies
  • 0 kudos

Broken Telus utility box

Hi there is a broken utility box on my front yard right beside the sidewalk. It’s extremely dangerous to kids and our community. Who do I contact to get it fixed?

Vickyli by Neighbour
  • 553 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot Access Play Store

I am setting up a new phone user at our house. She has a [email protected] account and all is well with email and the calendar. HOWEVER, to download Firefox browser we need access to the Google Play Store. Unfortunately access is denied? Do we need to se...

Rick81 by Coach
  • 2313 Views
  • 4 replies
  • 0 kudos

Shipping

How long did it take after you received the your order has been submitted for shipping , for the order to physically ship out? I received the email yesterday that my order was submitted for shipping but no updates since.

Kay420 by Neighbour
  • 950 Views
  • 1 replies
  • 0 kudos

Poor Plan Options

Is it just me or do the plans on offer seem like they are very poor in terms of options. I don't need 200 GB of data. I have wifi and internet with Telus. Why would I need 200 GB's .120 is more than enough for me and my wife but the only option for u...

Jjmh1991 by Neighbour
  • 664 Views
  • 1 replies
  • 0 kudos

Bring It Back Program and Telus is so untrustworthy

So my term was up, usually I go in store to do the bring it back but I’ve done it a good few times now so I figured I’d save myself time and do it online.Never. Again.I got the text saying my phones been accepted so look out for a credit, great! I kn...

bailx13 by Helpful Neighbour
  • 2817 Views
  • 13 replies
  • 1 kudos

Pixel 8

Recently there are lots of people selling their BNIB Pixel 8 in marketplace, most of them are from Telus, if it is a 'bring it back' phone, what will happen if the person stop paying. Is there anyway to avoid.