Voicemail to text
Trying to set up Voicemail to Text to go to a specific email address - the support page says do this in your account but I can’t find out where.
Latest topics
Telus EPP Price match
I just bought a Pixel 9 with the $0/down and $0/month plan and a Pixel watch 3 with $0/down and $10/month data plan. Today when I went into my local Telus store, they had the Pixel 9 for the same $0/down and $0/month but the Pixel watch 3 was complet...
Bring it back program
when I go through the online order process, there is a line called Bring It back, is this the amount I pay if i want to keep the phone, in this case, I pay $150 after 24 months to keep the phone?
Missing ultimate accessory package with new purchase of new device
Anyone else receive a new device that was also supposed to receive the AXS ultimate accessory package? I ordered two new S24 Ultras and the promotion was to include accessory package. Neither device received the accessories.
Samsung A55 5G phone (International Version) - Does it work under Telus ?
Not really a technical person, but does Samsung Galaxy A55 5G International Version work with Telus' 5G network? Want to check before purchase / plan is made. Thanks!
sold a deal and Telus wont follow through
So we were offered a deal that consisted of a Google Pixel cell phone which included a free Pixel smart watch. When I queried the offer they assured me that once the phones were ordered they would issue the watches once they knew the EMEI number of t...
Beware of In store sales tactics
We have had two very disappointing in store experiences at Market Mall. Four days ago, we went in store to upgrade one of our phones to the Pixel 9 Pro Fold when the salesperson insisted we do not have EPP pricing and would have to pay $30 more a mon...
Resolved! Porting to Public Mobile. Do we have to wait for all clear before leaving?
Good evening TELUS Neighborhood. I have a phone that we have a shipping waybill and have shipped it out to Telus via Purlator shipping and is still in transit, (As due to the Canada Post Strike). We have Bring it Back. One Question:Can I port out of ...
Accidentally ordered 2 upgrades for my phone line how to cancel extra one?
Hello, I was upgrading my phone and realised I had forgotten to hit the Bring it Back slider so I don't have to do the Bring it Back program and somewhere in there my browser glitched and I had to refresh the page. Which I did and I was able to compl...
UPS delivery
ordered a phone. It's been stuck with UPS for a week. UPS told me they cant deliever it because I am not in the building directory, telus customer support said they couldnt release it so i could at least pick it up from a UPS location. what am i supp...
