Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...
Does Apple TV+ and Disney+ work on the new android OptikTV boxes? I just upgraded my channel packages only to find that neither of these channels (apps) works on my current OptikTV 4K box. Well bleep bleep I added these channels to my lineup precisel...
How do I change my Optik TV channels or package [overall] when it isn't showing as a service on MyTelus?? (App or webpage). New Service
Hiya neighbours! I have only just gotten Optik TV. To test it out and get a little feel I have opted for the Basics + Pick 5. Mmm well there's a couple channels that I want to change already.. From every how to and forum I've looked at, they all poin...
If i have 3 HD PVR’ how many programs can you record at once let’s say i wanted to record 12 different channels at 8PM is that possible with the new Telus PVR’S
We have 3 Optik TV boxes and none of them are permitting me to record shows. In terms of storage we are only at 10% of capacity. Any suggestions?
We have the next box. I can't for the life of me figure out why the Closed Captions are not able to be adjusted.By default the text is default which is too large for us and the backround is black, we prefer clear. I've done the proper adjustments in ...
@dru As of a few days ago, all of season 5, minus episode 9, have gone missing.(Real Housewives of Miami on Slice)
Just got my new Telus device but I’m getting the above error. When I signed up, the person I talked to said that cloud recordings were included for free now. But as soon as I installed the device and got it up and running and tried to record for the ...
New Optik user here. I'm finding that a lot of the time when I leave a recording I'm watching, then when I go back later, it restarts from the beginning and not the spot where I left it. Is there a particular step to go through to ensure it returns? ...
