Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
There are episodes missing from On Demand for the Bachelor season 28. There should be 5 as of last night, but only 3 are available. My PVR did not record the latest one even though settings are very open ended. Please look into. Thank you!
Problem: I cannot get the 4k Wireless STB to pair with the network using WPS. Despite multiple power cycles and resets of devices, a long call with Telus technician, and replacement of the 4K Wireless STB itself to ensure the problem wasn't a defecti...
My father is in a care home and we want to provide him with the Basic TV package but he doesn't need internet. An agent told me this was not possible. Could somebody confirm if that is correct?
The app has not updated Standings or scores for 2 weeks.Example: app shows Vancouver Canucks have played 49 games (they have played 54 as of today).Someone else on Reddit reports the same problem.Is the NHL on Optik app working for anyone?
The Bachelor Season 28 Episodes 4 & 5 are missing from on demand. Can this be fixed? I and not home to watch my recordings for a while and I heard they were good episodes…
Hi, Wondering if there is an option to disable/bypass the home screen when you turn on the Android box. I just want it to go straight to the last TV channel that I watched full screen.
My Pik TV guide was set-up with the channels I've subscribed to, but when I went into it today, it changed to all available channels. How do I change it back? I have AppleTV if this makes a difference.
Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.
The NHL Hub channel ( channel 910 in Vancouver ) has not been working correctly since the NHL returned from the All-Star break. For example - right now all 3 of the games on the schedule tonight just show " Pre-Game " even though 2 of the games have ...
We're going to Italy and Greece in April/May. During hockey playoffs. My husband is a big Canucks fan and they're doing amazing this year. I'm hoping to be able to use the Telus TV+ app to watch some games while we're there. Will this work?
