TELUS Neighbourhood

leslie4

Hi I’ve been having ongoing issues for months and while working with Telus I think the issue is frequency affecting a wireless 4K tv box. I have tried multiple boxes and different sound bars, but when using both my optik tv is constantly interrupted ...

leslie4

Since updating my TV Optik equipment last fall (Sept/Oct) with the fiber optik upgrade and needing new equipment to access Netflix I've had nothing but problems. Boxes freezing up, locking up or distorted quality of image. I've gone through many r...

leslie4

HiWhat is 3rd party networking gear? I don't have any boosters, and not sure if there is something wrong with my account and streaming as it happens on and off. Even the other day my PVR lost a bunch of recordings and not sure why?I've been in touch...

leslie4

I have had a lot contact with Telus, and now been working with an escalation manager, and doing testing for over a month with different set ups and different sound bars and it's been frustrating. But still not sure what the answer is to solve the pro...

TELUS Neighbourhood

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Sound bar and wireless sub causing issues with Telus wireless 4K

Wireless Optik Box and PVR issues after multiple replacements

Re: Wireless Optik Box and PVR issues after multiple replacements

Re: Sound bar and wireless sub causing issues with Telus wireless 4K