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DGC1
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Joined 2 years ago
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Re: TV in BC Long-term Care home
Thanks for the feedback. After two phone calls, over an hour on the phone, multiple times on hold, the requirement to access my account information to provide product information, the individual finally came back with "Standalone TV - essentials only" for $43/mo. It is ridiculous that it took this long, as well as accessing my account, to get basic product information. Don't get me started on how shocking it is that you charge seniors in long-term care $43 + taxes a month for basic TV service and your CEO gets $13million a year! The care home said to call Telus or the local cable operator as both provide service to the facility. I'll be checking with the cable company tomorrow. Telus should be ashamed,5KViews0likes0CommentsTV in BC Long-term Care home
Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is crazy! A partially paralysed 85 year old does not require a full on package, she requires some decent television channels to enjoy her day. Surely there must be other options available.Solved5.1KViews0likes7Comments