TELUS Neighbourhood

I recently upgraded one of my older Telus tv/pvr boxes with the new Android digital box.    When compared to the older box upstairs, there are a few channels that do not appear on the Android tv channel line up and show as not subscribed.For example,...

Channels 920 and 921 ( SportsNet and SportsNet1 ) are both 4K quality and neither will play without instant freezing every 4-5 seconds or so.    I have no other issues with any of the channels in my sub.I have gigabit internet speed and a wired ether...