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Bullitt
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Joined 3 years ago
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Re: Android TV Box vs Older UIW4001 Box - Channels Missing
Unacceptable discussion with Technical and CustomerCare departments. In order for me to retain all of my subscribed channels I have to return the new Android tv box and get my old one back again. I thought Telus wanted their customers to upgrade their older equipment ..... therefore anyone who does upgrade has to re-pick their theme packs at a greater cost to get the channels they used to have. Some improvement !2.9KViews0likes0CommentsAndroid TV Box vs Older UIW4001 Box - Channels Missing
I recently upgraded one of my older Telus tv/pvr boxes with the new Android digital box. When compared to the older box upstairs, there are a few channels that do not appear on the Android tv channel line up and show as not subscribed. For example, BBC News, Euro News and Al Jazeera News channels all play on my older box while the new Android box shows them as not subscribed. Why the difference ? I see now it is an extra $9 per month to get these 3 channels with the Android upgrade. Why would I want to upgrade if these legacy channels would be an added cost ? Is there an issue here I need resolved or is that the new way now forcing the purchase of another theme pack ? Thank youSolved2.9KViews0likes2CommentsRe: SportsNet 4K Channels Freezing
So, the one tv that has an ethernet connection now plays the 2 4K channels without issue following a reset, but the 2nd tv that runs on wifi only continues to have problems with freezing on these channels. Is wifi not a good enough signal strength to play 4K content ?5KViews0likes1CommentSportsNet 4K Channels Freezing
Channels 920 and 921 ( SportsNet and SportsNet1 ) are both 4K quality and neither will play without instant freezing every 4-5 seconds or so. I have no other issues with any of the channels in my sub. I have gigabit internet speed and a wired ethernet connection to my hub router. My box is a Telus VIP5662W 4K pvr. I am perplexed as to why this is happening and look forward to any ideas that come forward. The usual restarts did absolutely nothing. Thank you.Solved5.1KViews0likes3Comments