Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
The On the Roam - Max Original series with Jason Mamoa is incomplete on Telus On Demand. The series has completely aired and all 8 episodes should be availalbe.Currently there are only 4 episodes available and 2 of them are mislabelled. The title and...
For the past week, when recording the Brier on TSN the PVR will show that it has recorded the show but when I playback there is only 15 to 45 minutes recorded of a 3 hour recording duration. This has happened several times. Other programs recorded by...
My PVR is automatically deleting any recording once it has been on it for 90 days. How do I make this stop? My PVR is not full, it does this no matter how many shows are recorded.
I signed up for an internet and TV package with the free Samsung 55" TV promo.At the time of signing up, I was asked if I'd be interested in upgrading it to a larger TV through Samsung.I said yes, and they told me that instead of the 55" TV shipping ...
Would like to setup a recording of just one nhl team for the remaining season? Is Telus tv+ capable of doing this?Coming from Shaw I was able too, aswell as add extra time, 4k preferred.Maybe food for thought for Telus.
There's a new issue with your TelusTVPlus application (windows 11) when watching recordings. If there's an interruption in the playback of the recording... . Start play on recording . Hit pause . Walk away . Eventually, the recording will time out an...
HiI wanted to watch On Demand shows on Global and it tells me I'm not subscribed to the channel when it's a basic channel included in the PikTV package. Has only affected a couple shows that I know of and not others. (Only affecting one show now as t...
Channel 910 , NHL on Optic has NOT BEEN WORKING in my neighbourhood in Edmonton for almost two months !!It does not update the scores at all. I have spoken to tell us and they say it is with the provider , it is ever going to be fixed ??So frustratin...
I've noticed that the new Telus box (cloud storage) has 4k channels for streaming but the Apple TV app does not. Are 4k channels expected to be available on the Apple TV app in the near future? Thanks!
So users were promised a big system update the end of Feb 2024... But what has actually changed?
