Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
So last year on this forum TELUS said that an increases of the 90 day recording retention would happen next year; that is in 2024. Well 9 months in and still sitting at a pitiful 90 days, so when is it being increased?
OWN, OLN and NASA channels are being removed from the channel lineup. What will be replacing them? If nothing, when will we see a bill reduction?
Hi I'm currently a legacy account holder and Telus is doing their best to try and make me give this account up and change to a newer more expensive plan. To have all the channels I have now I would have to add many more bundles just to get what I hav...
New to Telus and Optic TV, and Telus support doesn't seem to provide an answer: How can I watch my recorded TV shows on another device or TV at another location?
Just got the new TV+ Optik box required since we added Disney+ to our subscription. I went to add some recordings and the message that "to add this feature to your plan, visit telus.com/recordings to chat with an online agent" First, as this is an up...
Is it possible to access Apple TV+ (468) and Disney+ (470) without a TELUS subscription? I already directly pay for these subscriptions Netflix (422) and Amazon Prime (424) are available without TELUS subscriptions...why not Apple TV+ and Disney+ ? t...
I have reset my password many times thinking that would help, but still keep getting LOGIN FAILED Sorry an error has occurred. Please try again later. (ERR_AGL). Very frustrating! Telus TV+ is unreliable.
Trying to watch Netflix through our Optik TV and although we are logged in to our Netflix account, the profile screen does not allow us to choose a profile. The remote is working just fine on all other channels but will not let us navigate or accept ...
Hello, How do I make sure I am recording every minute of the US 2024 Open Tennis, regardless of channel it is playing on. TSN is playing it on 3 channels twice a day (early round and Prime Time). I seem to be able to record only one or the other on o...
The new solution to an unresolved problem.I received an email that a post was made to a thread I was following. The title of this thread was all that was available.I suspect the Sept 2023 questionRe: Optik Evolution: Questions About Recording Playbac...
