TELUS Neighbourhood

Networks

FYI, solved my Green Screen issue by switching the resolution on the new Telus Android box from 4k to Auto. The problem was when the TV/box had been off for a few hours then powered back on, it would be frozen on a green screen. The audio was fine bu...

Networks

Newly installed system, with doorbell camera, and it takes 5 to 10 seconds when someone is at the door for the screen to show the live image of the door camera. Is that normal? WiFi speed test on panel shows 400mbps. The lag is so great the device is...

Networks

House is on about a half acre city lot in Greater Victoria. Does the WiFi Plus $10/m add-on include coverage for the entire property or just inside? Does Telus provide exterior/outdoors wifi APs?Thanks.

Networks

I have gone through the pairing process several times including with Telus support, and while the volume/mute sometimes works, the TV never powers down when I power off via the Telus remote. Instead, the TV shows a spinning wheel when it senses the T...

Networks

I've decided to take on the project of setting up a firewall on my Telus fiber line but I have the added challenge of working within a pretty tight budget. I have the Tower/Trashcan router currently with several boosters and this works well enough fo...

Networks

Not familiar with 21T but the box was installed a few weeks ago and is the new, small black Android box with "cloud PVR" ie no local storage. There's both a NAH and a trashcan (connected via pre-existing coax).

Networks

FYI I solved my problem by setting the box's resolution from 4k to Auto. Maybe worth a try.

Networks

nc1, did you solve this problem? Having the same green screen issue with a new Samsung.

Networks

It loads somewhat faster but still very laggy. What’s the next step in troubleshooting? Thanks.

Networks

Very helpful, thank you.

TELUS Neighbourhood

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User Activity

Green Screen solution by changing resolution to "Auto"

5 to 10 second wait on doorbell camera?

Does WiFi Plus include outdoors coverage (city lot)?

Pairing the RB21T remote for new Telus digital box with Samsung QN75Q80 TV

Setting up firewall, managed switch. What are my wifi options?

Re: Green Screen solution by changing resolution to "Auto"

Re: Issue with Telus Android box and Samsung 95B Oled TVs

Re: Issue with Telus Android box and Samsung 95B Oled TVs

Re: 5 to 10 second wait on doorbell camera?

Re: Does WiFi Plus include outdoors coverage (city lot)?