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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 65779 Views
  • 210 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 46374 Views
  • 43 replies
  • 7 kudos

Resolved! Missing Episodes On Demand

What happened to the latest season of it's Always Sunny in Philadelphia, Season 15. They were available a week ago but no longer anywhere.

Resolved! Satellite remote

How do I order a new remote for my satellite receiver

Missing Episode

Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.

On demand

HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?

Blanket by Neighbour
  • 2227 Views
  • 3 replies
  • 1 kudos

Resolved! Airplay

Can I not watch optic tv on Apple box using iPhone airplay and optic tv app. Get error sorry playback is not available

Spike77 by Neighbour
  • 5893 Views
  • 3 replies
  • 0 kudos

HBO and Crave

Is it possible to watch HBO and Crave that’s included in my Optik pkg from another country?

Schentag by Neighbour
  • 1422 Views
  • 1 replies
  • 0 kudos

Is there any way for me to watch my shows at the cottage with no internet

I am trying to download my favourite shows on Optik to a computer or save to a dvd so I can watch them when I am at my cottage with no internet access. Is there any humanly possible way to do this? I can record the shows to my dvr on my tv, but I nee...

jnetvan by Neighbour
  • 3526 Views
  • 1 replies
  • 0 kudos

Wireless optik TV box freezing on projector screen output

We have a projector screen & 20ft HDMI cord connecting from projector to wireless optik tv box, channels freeze when trying to watch. You can hear what’s playing but the picture is frozen.Ideas on what’s going on?

Remote PVR Access

Is it possible to remotely program Optik PVR to record a show while outside of Canada?

ToddW by Neighbour
  • 4084 Views
  • 2 replies
  • 0 kudos

Resolved! MISSING the Voice season 21 on Demand

all of a sudden, clicking on The Voice on either CTV on demand or on CRAVE shows 0 episodes of 0. they were there a week ago but suddenly gone on both!

asiap by Neighbour
  • 2541 Views
  • 2 replies
  • 0 kudos
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