Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Since the update the pause and play rewind button no longer work on the remote.Telus recommend the nvidia shield they should support it.
This baseball season I elected to pay a premium for Telus' MLB Extra Innings ($200 vs $130 for MLB.tv). To date I've been mostly satisfied with Optik TV, and thought the convenience of having it on the TV box would justify the extra $70. Instead this...
Pik TV is not working and giving me an error message 404-3055. Is anyone else experiencing this and have resolved the problem? My credentials are correct as I reset the password to make sure. I've deleted the app and re downloaded it. I've reset my p...
PIK tv not working on Apple box. login failed Dismisscan't log in on the browser tooCan someone fix it so that we can watch the Oilers game?May 4th 8.38PM Edmonton
There seems to have been an update on the android tv app that I use on the google chromecast box and it has logged me out and now says my password is wrong. This also happened last week but then they changed it back to the old format and I was able t...
Is anyone else having problems with the app on iPad . It logs on ok but nothing works. Wish the coders would fully test before rollout. I have already tried everything, Be nice if we could roll back to the previous version. Also how is the new box wo...
After Pik TV updated on nvidia shield, all our on demand Favorites and the history of episodes we have watched have disappeared but are still there on older app still on telus pik tv box?
I have a Slimline 2 remote. Had it for years. Has worked fine for years.Suddenly a bug has developed that when I mute the tv, go into the guide and then scroll the guide the volume returns.It never goes the other way with a wayward muting. Just unmut...
Got my new one but now what do I do with the old one?Thanks.
My app must have updated today and now I am unable to login with my proper credentials. I have uninstalled, reinstalled, etc and continue to have this issue. Does anyone have a fix?
