Security
Discuss or ask questions about TELUS Security devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

SmartHome Security FAQ

Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...

A-B by Community Manager
  • 2136 Views
  • 0 replies
  • 1 kudos

Resolved! What is SmartSync Module

Hello, In exploring an update of a ADT SafeWatch Pro 3000 alarm to use cellular (LTE) vs. landline to the monitoring station, I was quoted the use of a "SmartSync Module". However, I would like to know exactly what hardware that refers to. Does anyon...

theShad by Organizer
  • 4714 Views
  • 5 replies
  • 0 kudos

Resolved! Sharing my TELUS account with Family / Spouse

Hi everyone, and sorry if this has been asked, I've searched back and forward with no success.I have a TELUS Smart Home security system. Lots of bells and whistles. I want to give my wife access to the APP, but the only way I can see how she does tha...

Curomac by Friendly Neighbour
  • 27223 Views
  • 9 replies
  • 0 kudos

Exchange plan

Hi, I ordered and received a Home Security System but I have decided that I don't need All of the extras that I received. Will Telus allow me to return the package for another Plan? I received it only a week ago.Appreciate any ideas.

Anne49 by Neighbour
  • 1757 Views
  • 1 replies
  • 0 kudos

Resolved! Door bell camera questions

I currently have 3 outdoor camera and thinking of moving over to a door bell camera for the front of our house. My questions are:1) does the door bell stream video - we have two control panels, one in the kitchen so we can watch our kids outside. Jus...

msbutton by Neighbour
  • 4002 Views
  • 3 replies
  • 0 kudos

Resolved! SmartHome Security FAQs

Hey all, We've seen your questions about SmartHome security both in our community and outside of it and wanted to officially launch the SmartHome Security board for all your questions and feedback. To kick it off, we've put together a list of our mos...

dru by Community Manager
  • 22126 Views
  • 11 replies
  • 4 kudos