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Vivint equipment install?

We purchased some hardly used but expensive Vivint equipment to set up their system in our home. Now they have been purchased from Telus. No one at Telus customer service can tell me if we can use this equipment and Vivint will not install it as they are no longer in Canada. Can we get Vivint equipment installed and use it or are we out of luck?

TELUS Employee
TELUS Employee

Hey there, 


We would like to get you connected to a member of the right team - I just sent you a PM to discuss further.  Thanks!

Hi. I am not too computer savvy. (Hence the user name). How do I get this PM?

Sent from my Galaxy

-------- Original message --------

Community Power User
Community Power User

Tap on your icon (green flower) at the top right of your screen, and a drop down menu appears. Check ‘Messages’ and ‘Notifications’ to view your DM. (Direct Messages).


If you find a post useful, please give the author a "Kudo"

I am a wee but confused. The top right of which screen? Sorry to be so befuddled. I have looked at the Telus app and can't find any place for messages.


Sent from my Galaxy

Hey there, I received your private message and responded back.  Thanks!