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Vivint equipment install?

OldLuddite
Neighbour
We purchased some hardly used but expensive Vivint equipment to set up their system in our home. Now they have been purchased from Telus. No one at Telus customer service can tell me if we can use this equipment and Vivint will not install it as they are no longer in Canada. Can we get Vivint equipment installed and use it or are we out of luck?
5 REPLIES 5

MelH
Community Manager
Community Manager

Hey there, 

 

We would like to get you connected to a member of the right team - I just sent you a PM to discuss further.  Thanks!

Hi. I am not too computer savvy. (Hence the user name). How do I get this PM?



Sent from my Galaxy


-------- Original message --------

NFtoBC
Community Power User
Community Power User

Tap on your icon (green flower) at the top right of your screen, and a drop down menu appears. Check ‘Messages’ and ‘Notifications’ to view your DM. (Direct Messages).

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

I am a wee but confused. The top right of which screen? Sorry to be so befuddled. I have looked at the Telus app and can't find any place for messages.

Thanks
Rhonda



Sent from my Galaxy

MelH
Community Manager
Community Manager

Hey there, I received your private message and responded back.  Thanks!