Security
Forum discussion about TELUS Security devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

SmartHome Security FAQ's

Hey everyone! It’s been a while since we launched our SmartHome Security board, and so much has changed since. You may have seen me around, but I’d like to formally introduce myself. I’m MelH, and I’ll be your security go-to expert. I wanted to take ...

MelH by Moderator
  • 263 Views
  • 0 replies
  • 0 kudos

Price's Alarms

I was recently referred to Price's Alarms through Telus, but I am having trouble getting information on the company. Has anyone else signed up with Price's Alarms? Is this a reputable company, and would you recommend them?

Carol3217 by Just Moved In
  • 213 Views
  • 1 replies
  • 0 kudos

How to add MyQ garage door to Alarm.com?

MyQ is supposed to work Alarm.com that is used by Telus Security system.The procedure is to go to www.alarm.com and add MyQ liftmaster from Automated devices.But I don't see the option for automated devices in alarm.com, it has only automation rules....

joyita07 by Neighbour
  • 428 Views
  • 1 replies
  • 0 kudos

Home security

Someone told me the largest home Telus can do security for is 3000 square feet and under. Does anyone know if this is true?

Window replacement?

We are considering have our home windows replaced. Who do I contact to have the sensors switched out? Is there a cost to have this done?thank you!

Home purchased with Smarthome Security installed

The previous owners were TELUS customers and wired the house for this smart home security system. I need to change the codes they previously used for the "smart" front door lock and wall tablet interface. I have the codes they used. How do I this wit...

Rafterman by Just Moved In
  • 450 Views
  • 1 replies
  • 0 kudos

Notification Filters

I’m having problems with Notification filters in a recording rule for the doorbell camera. I want to filter notifications based on time of day, but I can seem to get this to work. (Similarly I have also tried filtering based on geofencing). Has anyon...

RobD_746 by Connector
  • 876 Views
  • 5 replies
  • 0 kudos

Geo Fence Problem

I’ve had Telus SmartHome for a few weeks now, and I just cannot get the Geo Fence feature to work properly. I want a notification when motion is detected and I’m not home. So, I’ve set up a notification and selected the geo fence option (I selected m...

RobD_746 by Connector
  • 613 Views
  • 3 replies
  • 0 kudos

Google home - how?

I see some posts where people said they can get google to arm alarm etc. How do you set it up please?I had vivint before and that worked fantastic with google. I could alarm, change thermostat etc. Telus seems really behind on their smart things.

Hannah82 by Neighbour
  • 1060 Views
  • 2 replies
  • 0 kudos