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TerryMorrison
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Joined 10 months ago
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Re: No Impressed With Telus Home Security
Telus ADT sent a PDF contract on Feb. 26/2025 for $ 25.00 a month. They changed it to $ 67.00 on March 22. Hakim told me he would look after this and offered a $ 10.00 monthly credit for 6 months because of all the phone calls. I have an email to prove this. Bill came in at $ 67.00 and no credit. When I called in I asked to speak with Hakim he refused. Telus has hired liars and they are not trustworthy.1.6KViews0likes1CommentRe: No Impressed With Telus Home Security
Our wireless alarm started to chirp loudly. I suggested to Telus ADT support maybe it's the batteries. There reply was to charge $ 195.00 to come out. In the end they removed the $ 195.00 charge, suggested an upgrade but the technician never showed up to do the upgrade. When this problem occurred I had to go through Telus customer service, Telus support and then Telus upgrade. 3 different divisions and how many people and how long on the phone???. My suggestion is to stay away from Telus ADT. Terry Morrison Surrey, B.C.2KViews1like2Comments