Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Latest topics

is anyone actually working on a solution?

Still having expired tokens, so have to constantly restart the app.Crave on demand channel tells me there are 2052 titles, but I am only able to see 502, essentially up to the letter E.No way to meaningfully sort the menus, ie: show only what I'm sub...

Qix by Organizer
  • 409 Views
  • 1 replies
  • 0 kudos

Are you still watching? Pik turns off every 4 hours.

"Are you still watching? Press OK to continue," Every 4 hours, this popup comes up. Is there anyway to disable it? If I don't press OK, the channel stops streaming and PIK goes back to the previous channel selection menu. I want to be able to keep a ...

tonten by Organizer
  • 576 Views
  • 4 replies
  • 1 kudos

Mysterious Charge on PikTV (On Demand)

Just saw a $25 charge on my bill. According to the account page and the help desk girl, someone watched a movie called Ambulance on May 26th. They reverted the charge but still:-The cost of renting that movie was $25. I've never used the On Demand se...

JoseQ by Just Moved In
  • 373 Views
  • 1 replies
  • 0 kudos

Pik TV on Sony Smart TV

I can sign in to PIK TV on my PC, but cannot sign-in using the same credentials (ie my username and password on mytelus account) on my Sony Bravia Smart TV. I have unistalled and reinstalled the app, rebooted the TV, rebooted the modem all to no avai...

Troper by Just Moved In
  • 326 Views
  • 1 replies
  • 0 kudos

Pik TV

Hi, I am curious to know why FOX ABC, NBC are not available on pik TV, yet they are available on optik TV, I don't see the difference, without these channels it hardly makes it worth the sign up, I'm thinking of canceling and going with tech-savvy as...

JOESHMOW by Just Moved In
  • 395 Views
  • 2 replies
  • 0 kudos

Streaming of TV Shows Freezing Permanently

I used my BeeLink BT3 Pro mini computer for streaming of TV shows in the Internet browsers using Pik TV app. Before TELUS upgraded this app I had no issues with streaming, but now with the new Pik TV app it is freezing every 3 sec. The Technical Supp...

mikdin by Just Moved In
  • 312 Views
  • 1 replies
  • 0 kudos

Playback error on Microsoft Edge browser

Was working yesterday, today I’m advised of a needing to use new site address and now it doesn’t work. Message in the developer tools “uncaught (in promise) DOMException: The play( ) request was interrupted by a call to pause ( ).”

momofkats by Friendly Neighbour
  • 859 Views
  • 8 replies
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Telus - Why would you deploy Pik "upgrade"?

This hot mess is clearly barely functional. I have to reboot my device and/or logout/login again on a daily basis. There's no way you even bothered to test this before rolling it out. Why not rollback until you get this sorted out? It's been weeks an...

Spyhop by Just Moved In
  • 611 Views
  • 4 replies
  • 0 kudos