Pik TV™
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 771 Views
  • 0 replies
  • 6 kudos

Why the constant harassment about PikTV?

Why is Telus repeatedly sending me emails about PikTV? There isn't an option to unsubscribe from these annoying emails. Actually I know why, it's to boost usage (a.k.a. ad revenue), but I don't watch TV and don't want PikTV either. I made the huge mi...

Pik TV login error

I am unable to log into PIK TV or Optik TV on any device. After entering my user name and password I get the error - Login failed - your MY TELUS account hasn't been authorized. I called Telus yesterday and they said everything looked fine on their e...

Oilers1 by Just Moved In
  • 1454 Views
  • 1 replies
  • 0 kudos

Pik TV on Amazon fire tv?

Does anyone know if you can download the PikTv app on an Amazon Fire tv 4?Thanks!

Jayg22 by Just Moved In
  • 823 Views
  • 1 replies
  • 0 kudos

Upgraded Pik TV box

Is anyone else going through the same ordeal as me? It's been since may that I requested the new upgraded box and still no sign of it. I've been calling Custumer service and Retention every month and every time I have to explain the issue over and ov...

chaveza by Just Moved In
  • 332 Views
  • 1 replies
  • 0 kudos

No video

I get sound and menus on my piktv on Apple TV but no video. Resetting video use to work. Now it doesn’t

DJPali82 by Just Moved In
  • 357 Views
  • 1 replies
  • 0 kudos

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 771 Views
  • 0 replies
  • 6 kudos

Resolved! Pic tv

I noticed I’m not the only one with this problem. My Pic tv remote can’t access my stations. I can scroll through the guide, but nothing happens when I select a channel. I spent several hours on the phone with Telus on Friday, but the problem was not...

MaPetersen by Friendly Neighbour
  • 2074 Views
  • 11 replies
  • 0 kudos

Apple TV Remote Issues with PIK TV

In the past week I seem to be having an issue with the Apple TV remote acessing PIK TV content when using the TV guide. It either scrolls slow or not at all. It sometimes doesn't allow me to play a channel once selected. My remote is fully charged an...

GadgetGreg by Friendly Neighbour
  • 1373 Views
  • 9 replies
  • 0 kudos

On Demand

Why are the new episode of Sister Wives missing from TLC on demand? Some episodes I have been waiting for 2 weeks for.Thank you.

jannau by Friendly Neighbour
  • 1009 Views
  • 9 replies
  • 0 kudos