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is anyone actually working on a solution?

Still having expired tokens, so have to constantly restart the app.Crave on demand channel tells me there are 2052 titles, but I am only able to see 502, essentially up to the letter E.No way to meaningfully sort the menus, ie: show only what I'm sub...

Qix by • Organizer
  • 409 Views
  • 1 replies
  • 0 kudos

Are you still watching? Pik turns off every 4 hours.

"Are you still watching? Press OK to continue," Every 4 hours, this popup comes up. Is there anyway to disable it? If I don't press OK, the channel stops streaming and PIK goes back to the previous channel selection menu. I want to be able to keep a ...

tonten by • Organizer
  • 576 Views
  • 4 replies
  • 1 kudos

Mysterious Charge on PikTV (On Demand)

Just saw a $25 charge on my bill. According to the account page and the help desk girl, someone watched a movie called Ambulance on May 26th. They reverted the charge but still:-The cost of renting that movie was $25. I've never used the On Demand se...

JoseQ by • Just Moved In
  • 373 Views
  • 1 replies
  • 0 kudos

Pik TV on Sony Smart TV

I can sign in to PIK TV on my PC, but cannot sign-in using the same credentials (ie my username and password on mytelus account) on my Sony Bravia Smart TV. I have unistalled and reinstalled the app, rebooted the TV, rebooted the modem all to no avai...

Troper by • Just Moved In
  • 326 Views
  • 1 replies
  • 0 kudos

Pik TV

Hi, I am curious to know why FOX ABC, NBC are not available on pik TV, yet they are available on optik TV, I don't see the difference, without these channels it hardly makes it worth the sign up, I'm thinking of canceling and going with tech-savvy as...

JOESHMOW by • Just Moved In
  • 395 Views
  • 2 replies
  • 0 kudos

Streaming of TV Shows Freezing Permanently

I used my BeeLink BT3 Pro mini computer for streaming of TV shows in the Internet browsers using Pik TV app. Before TELUS upgraded this app I had no issues with streaming, but now with the new Pik TV app it is freezing every 3 sec. The Technical Supp...

mikdin by • Just Moved In
  • 312 Views
  • 1 replies
  • 0 kudos

Playback error on Microsoft Edge browser

Was working yesterday, today I’m advised of a needing to use new site address and now it doesn’t work. Message in the developer tools “uncaught (in promise) DOMException: The play( ) request was interrupted by a call to pause ( ).”

momofkats by • Friendly Neighbour
  • 859 Views
  • 8 replies
  • 0 kudos

Telus - Why would you deploy Pik "upgrade"?

This hot mess is clearly barely functional. I have to reboot my device and/or logout/login again on a daily basis. There's no way you even bothered to test this before rolling it out. Why not rollback until you get this sorted out? It's been weeks an...

Spyhop by • Just Moved In
  • 611 Views
  • 4 replies
  • 0 kudos
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