Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Telus TV+ Login issue

I've always used Optix TV app on my android phone and it's now changed to Telus TV+ and I can no longer login. I get Login Failed and then Missing Auth Code/State. I can login to My Telus app with my credentials with no issue. Can anyone help?

ld11 by Just Moved In
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Missing Episodes VOD

@AmyjA Friend of the FamilySeason 1Episodes 4, 5 and 6Showcase

dhelenes by Just Moved In
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new telus tv plus website

anyone else having issues with the telustvplus website where it keeps logging you out every couple hrs and having to login every single day or everytime you open the website again?? it's actually pretty annoying i have to log in over and over and ove...

Resolved! TCL 40s325-ca code for the remote - that works

Has anyone managed to find a code for the TCL 40s325-ca remote that will work? 1724 is the closest one - can turn on/off, volume up/down, but that is it. Still have to use the original remote to browse. Tnx!

reporter by Just Moved In
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Resolved! Can I change my CIS330 from the ethernet to the coax connection?

I noticed that the cable for the TV is coax, but it goes into the ECB6200 to be converted to an ethernet connection to the CIS330 box. Is it possible to connect the CIS330 to the ECB6200 using the TV/STB Out coax connection, and using the ethernet po...

jeffto by Just Moved In
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Series finale of TWD

When will the series finale of the TWD be available on demand ? I see the last 5 episodes but the finale that aired on the 20th

Cacaw by Neighbour
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New TelusTV+ app doesn't record

When I schedule a program to record on the new TelusTv+ app, it doesn't record it. I set up the recording and then go back in to verify that it's scheduled. However when I go to watch the program later, it hasn't been recorded. This has happened seve...

Blaste56 by Just Moved In
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  • 1 kudos

Optik TV app Issuses

Are there plans to upgrade the telustvplus.com service? It's a huge downgrade from the watchoptik.com service, which wasn't very good in the first place. It's slow, forces users to login each time, scolling is terrible, changing timeslots is terrible...

BobH55 by Organizer
  • 3 replies
  • 0 kudos