Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 604 Views
  • 0 replies
  • 1 kudos

Resolved! Optik freeezes

Every time I switch channels after a couple seconds optik freezes for a few seconds

bmlang12 by Friendly Neighbour
  • 2132 Views
  • 7 replies
  • 0 kudos

Theme packs

Are channels moving around?  Today I had Food but not Hgtv?

Dmcroff by Just Moved In
  • 803 Views
  • 1 replies
  • 0 kudos

IR repeater

we are new telus customers and have just built a new house with the box mounted behind the tv. what is an IR extender that will be compatible with the new telus box?

mcks by Just Moved In
  • 2060 Views
  • 2 replies
  • 0 kudos

loyalty credits

Hi do you lose your loyalty credits if you change your plan?

JEH by Just Moved In
  • 612 Views
  • 1 replies
  • 0 kudos

Cannot access Optik TV on computer

I get the following error when I attempt to access Optik TV on multiple computers: This site can't be reached oauth.tv.telus.net took too long to respond. I have also not been able to authenticate when trying to log on to Sportsnet as a television su...

optik tv

I want to add a 3rd tv to my pure fibre optik tv plan  

Poopsie by Just Moved In
  • 814 Views
  • 1 replies
  • 0 kudos

Optik TV

I live in a Townhouse Complex. We were told, if we can get 40% of the residences to convert to fibre, we would get 25% off our bill for a year. We did, but I am not allowed. That sales pitch does not apply to retired BC Tel employees. We find that ou...

Laidback by Just Moved In
  • 748 Views
  • 1 replies
  • 0 kudos