Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
We have 2 PVR units and both are currently showing the error message "Your PVR is offline. To record this or future programs, please ensure your PVR is powered on" when attempting to set a recording.Despite this, the show will still record on the PVR...
while attempting to watch optik on iphone, when selecting guide, guide does not match TV box. an example would be W tv. On tv box two W tv channels are displayed, while on phone only one channel displays. As well lately the timing of what is playing ...
I have had Telus Optik TV for 5+ years. Every season i have been able to watch Canucks games on Sportsnet Pacific with no issues. I updated my digital boxes this summer, and ever since I did, i can no longer watch any Canucks games on Sportsnet Pacif...
Can Telus add Reelz Channel in Alberta (Calgary)?
Chicago Fire S11 E8 has been available on demand for over a week but it is only half an episode (23 minutes).
This is a question about Al Jazeera English HD on channel 825 (please hold any political commentary about AJE or their owners, this isn't about that). It seems like the broadcast quality of their HD feed on Telus has gone downhill. It's much more cho...
Does anyone know what is included in the “Best of on demand” TV package? I can’t find an actual list of what I get within this package. When I signed up they roped me into getting a TV package along with my Internet by offering me this “loyalty” bund...
I cannot get telus remote to turn on or turn off tv. Also no volume control. The guide is too big and cannot see the whole guide on screen. I have tried all telus suggestions and no luck. It seems the remote cannot pair up with tv when using search m...
Hi there! I was watching season 4 of love island on Telus on demand and found that it only goes only up to episode 22 , it’s missing episode 23-31 are these going to be uploaded?
Hello,Contrary to the Telus description below, (#2) I only have 4K channels available on one TV. The only TV that gets 4K channels is the one connected to the PVR box. The message on screen is that the station is only available on 4K boxes. Does this...
