Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 102 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 6 kudos

On Demand HBO series shows up in Web Browser search not STB?

When I search my TELUS STB for "The Newsroom" all it finds some old Canadian show with the same name from the 1990s, not the 2012 series with Jeff Daniels. It is clearly accessible as a TV show under our contract via web browser, so why can't be foun...

jdanham by Organizer
  • 0 replies
  • 0 kudos

Resolved! cowboy channel

ok we added the cowboy channel (971) to our package because there was programming we happen to enjoy. well its national finals rodeo time we can get all of the content EXCEPT for the actual rodeo event it's self. instead when the rodeo is airing we g...

roadeofan by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Optic TV+ app error Required output protections are not active

I used the previous version all the time on my Samsung tablet. Since the new updated version I cannot play any TV from the Guide. I either get this error "Required output protections are not active" or it hangs. I cannot find any explanation or worka...

Alberss by Friendly Neighbour
  • 38 replies
  • 2 kudos

WatchOptik-->TelusTV+ Live Guide

It's extremely unfortunate that the transition to TelusTV+ ended up killing the ability to watch live TV via web browsers. Instead, your only options are VOD documentaries. Two thumbs down until this gets resolved.

ProFo250 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Crave some shows not on TV?

Why can't I get some shows on Crave on my TV through the Optik box but I can get them on my PC? In particular, episode 2 of Canada's Drag Race, Canada vs the World?I also tried through my Firestick and it gave a message saying I needed Crave Total, w...

Slimeline2 remote Sony

Anyone can share codes that work with a Sony A80J?Tried the codes in the pdf but seems the volume can’t be control by the slimeline remote.

AKS3 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Program your Slimline Remote 2 for Optik TV - Optical Volume control

I am trying to get my new TV setup and there isn't a specific code for my TV Samsung UN75TU700DF.I've run through all the codes provided in the PDF, there are a few that work to control the power on and off of the TV and Box. But none of these codes ...

olow by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Hospital tv access

Hi there,Ordered optik tv for my father while in hospital. Prior to 2022 price per day was $6.00.Currently $14.00 per day.How the F*** do you justify this increase for a contracted closed system. CRTC and Competition Bureau should be notified of this...

Telus Optik Cloud

When will Telus have a cloud based PVR? Slingbox is gone. Shaw has this capability.

glene1 by Organizer
  • 3 replies
  • 1 kudos

Hells Kitchen missing episode

On demand is missing the most recent episodeHell’s KitchenChannel 106Air date November 17thSeason 21 episode 7

Cacaw by Neighbour
  • 1 replies
  • 0 kudos
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